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lenovocan
Paper Tape
Posts: 2
Registered: ‎04-16-2019
Location: US
Views: 347
Message 1 of 2

Tab 4 10 Plus will not perform system update to S000038_171219_ROW

We have a few hundred tablets on the latest system version, but the last one I've tried is stuck on S000030_170720_ROW, despite factory resetting the device. It has to be updated so that I can successfully enroll it in Android Enterprise. Any suggestions? 

lenovocan
Paper Tape
Posts: 2
Registered: ‎04-16-2019
Location: US
Views: 317
Message 2 of 2

Re: Tab 4 10 Plus will not perform system update to S000038_171219_ROW

I should mention that the tablet believes it's up to date. I'm not receiving an error message. Is there a way I can get the ota file and update it through adb?

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