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smachee
What's DOS?
Posts: 1
Registered: ‎12-02-2019
Location: IN
Views: 96
Message 1 of 2

Tablet M10 PIN Forgotten, factory reset screen not coming up

Hi,

I have forgotten my pin of lenovo smart dock m10.

I read somewhere that power button by volume+ while reboot, takes me to the factory reset screen.

But it does not in my case. It takes me to a screen which says some test etc..it says Run all etc....

If I do volume down instead of up with power, it gives me FFBM rest etc options..but I dont see Factory reset optoin there. If I select FFBM option thinking its factory rest, nothing happens and phone boots into normal mode asking for hte pin again. I am locked out. Pelase help.

 

Thanks

Smachee

Support Specialist
Posts: 246
Registered: ‎11-04-2019
Location: US
Views: 72
Message 2 of 2

Re: Tablet M10 PIN Forgotten, factory reset screen not coming up

 

Welcome to the Community Forums!

 

Nice to have you here @smachee

 

Try to perform the factory reset process again on your device, here's how:

 

  • From an OFF state, press/hold both Volume Up and Power key until the Lenovo logo appears on the screen
  • Select "wipe data/factory reset" by using Volume buttons to scroll down and the Power key to confirm that
  • After that, select "Yes--delete all user data" from the menu and press the Power button once
  • Choose "reboot system now" by using the Power key when Recovery Mode appears again

Please take note that performing this step will erase all user data.

 

Update us on how it will go through.

 

Thanks!

 



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