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What's DOS?
Posts: 1
Registered: ‎01-19-2012
0 Kudos

Ideapad K1 - Headphone jack stopped working

Used to work, but somewhere along the way it has stopped. When I play videos, or anything with sound, and plug in headphones, the sound continues to come out of the lame K1 speakers and not the headphones. The headphones work fine in other devices, and I've tried other headphones in the K! that also work elsewhere.

 

Anyone have this problem?

Token Ring
Posts: 143
Registered: ‎12-09-2011
Location: Mississauga, Ontario, Canada
0 Kudos

Re: Ideapad K1 - Headphone jack stopped working

Does the little headphone icon down by the clock appear when you plug in the headphones?

 

Did you try turning the K1 off and on again?

Paper Tape
Posts: 4
Registered: ‎01-27-2012
0 Kudos

Re: Ideapad K1 - Headphone jack stopped working

I have this same problem. I have tried restarting it. While the headphones are plugged in the symbol does not appear at the bottom of the screen.

Fanfold Paper
Posts: 8
Registered: ‎01-29-2012
Location: Richmond
0 Kudos

Re: Ideapad K1 - Headphone jack stopped working

No icon. I have restarted it multiple times.

Punch Card
Posts: 25
Registered: ‎01-19-2012
Location: Rochester, NY
0 Kudos

Re: Ideapad K1 - Headphone jack stopped working

Ok, you guys finally made me nervous enough to pick up a SquareTrade warranty.
What's DOS?
Posts: 1
Registered: ‎01-30-2012
Location: usaaa
0 Kudos

Re: Ideapad K1 - Headphone jack stopped working

This is also happening to me. It just started today. Is it possible this is a software issue? I have had this happen with other devices and there is always a gradual process where one side fails first. I just updated the Lenovo app store - I can't imagine why that would be related, but it's the only recent change.
Fanfold Paper
Posts: 8
Registered: ‎01-29-2012
Location: Richmond
0 Kudos

Re: Ideapad K1 - Headphone jack stopped working

I called Lenovo support and they gave me a tracking number for return. Apparently I have to pay the shipping to them (lame) and I should expect a factory reset or new device. I'm pretty displeased with this response from Lenovo.

SCSI Port
Posts: 46
Registered: ‎12-01-2011
Location: California, U.S.
0 Kudos

Re: Ideapad K1 - Headphone jack stopped working

@lukesed, kudos for trying to troubleshoot and provide more information so others can identify a pattern.

 

It could be software related but I don't think it's the Lenovo app store. The headset on my K1 still works and I've updated the Lenovo app store.

Builds:
01/18/2012 - K1_A301_14_14_120109_US
01//2012 - K1_A301_13_13_111209_US
12/2011 - K1_A301_12_12_111109_US
Paper Tape
Posts: 4
Registered: ‎01-27-2012
0 Kudos

Re: Ideapad K1 - Headphone jack stopped working

Has anyone tried a factory reset?
Fanfold Paper
Posts: 8
Registered: ‎01-29-2012
Location: Richmond
0 Kudos

Re: Ideapad K1 - Headphone jack stopped working

I bit the bullet and just did a factory reset. Now my tablet is stuck at this screen:

 

Erasing Userdata...

Unrecoverable bootloader error (0x19000008).

 

Oh joy. Any suggestions?