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7 Posts

04-24-2013

Ahmedabad

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  • Message 1 of 11

1) Sleep and Hibernate Problem, 2) Laptop sometimes doesn't boot in G560 (Intel P6200)

2013-05-07, 13:53 PM

hello everyone,

i am using lenovo g560 laptop from past 2-3 years without any problems..

 

now i am having some issues with my laptop and i have some questions as well..

 

First,

whenever i try to wake the laptop from sleep, fan starts and all LEDs responds as well..but there is nothing on the screen..it's just shows nothing..!!
it doesn't even shows black screen..

 

 

Second,

sometimes, my laptop gets crashed (don't know if it is called crashed or what, don't know exact word to explain)
!!

laptop shows no responce to anything...no response to touchpad..cursor doesn't move at all..

no response to keyboard..

screen just hangs there..nothing works..

fan keeps running like normal..

i had to remove battery and reboot laptop to make my laptop work..!!

 

Third,

well this problem is i think connected to second problem..

whenever my laptop crashes (as explained in second problem), and i reboot it. sometimes it doesn't boot..

all leds turns on, fan starts and laptop turns off !!
and when i try to boot the laptop after some time (say 15-25 mins), it boots without any problem..

 

please give me solution of my problems..
first i thought, the second problem is occuring due to overheating..

but i have cleaned the cooling fan and removed the dust from it..

normally temperature remains between 50-55 degre celcius..!!

is that normal?
is it the problem with lid ?


please give some solution..

you help will be much appriciated.

thanks !!

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488 Posts

11-18-2012

Egypt

329 Signins

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  • Message 2 of 11

Re: 1) Sleep and Hibernate Problem, 2) Laptop sometimes doesn't boot in G560 (Intel P6200)

2013-05-08, 6:51 AM

Hi srt99,

 

Thanks for posting and welcome to the Lenovo Community,

 

Am sorry to hear about the issue that and I’d like to help you with the issue that you’re facing,

 

And first I’d like to ask you to share with us the operating system version installed on your machine to be able to help you more.

 

Thanks and Best Regards,

 

Soha



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7 Posts

04-24-2013

Ahmedabad

11 Signins

102 Page Views

  • Posts: 7
  • Registered: ‎04-24-2013
  • Location: Ahmedabad
  • Views: 102
  • Message 3 of 11

Re: 1) Sleep and Hibernate Problem, 2) Laptop sometimes doesn't boot in G560 (Intel P6200)

2013-05-09, 13:50 PM
@SESoha thanks for responding,
my laptop is running on windows 8 pro (32 bit)
but i don't think it has anything to do with the os version cause i have faced this problem in windows 7 ultimate as well !!
again thanks for responding!
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7 Posts

04-24-2013

Ahmedabad

11 Signins

102 Page Views

  • Posts: 7
  • Registered: ‎04-24-2013
  • Location: Ahmedabad
  • Views: 102
  • Message 4 of 11

Re: 1) Sleep and Hibernate Problem, 2) Laptop sometimes doesn't boot in G560 (Intel P6200)

2013-05-12, 11:07 AM
anyone ???
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488 Posts

11-18-2012

Egypt

329 Signins

5740 Page Views

  • Posts: 488
  • Registered: ‎11-18-2012
  • Location: Egypt
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  • Message 5 of 11

Re: 1) Sleep and Hibernate Problem, 2) Laptop sometimes doesn't boot in G560 (Intel P6200)

2013-05-13, 11:02 AM

Hi srt99,

 

I’d like to advise you that we can try the recovery for the system in order to get the machine back to the initial state as a brand new machine,

 

Would you like me to provide you with the steps for the recovery but the problem?

 

As before we start it I’d like to confirm to you that you will have to take a backup from the needed data from C: as after the recovery it will be lost.

 

Thanks and Best Regards,

 

Soha



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7 Posts

04-24-2013

Ahmedabad

11 Signins

102 Page Views

  • Posts: 7
  • Registered: ‎04-24-2013
  • Location: Ahmedabad
  • Views: 102
  • Message 6 of 11

Re: 1) Sleep and Hibernate Problem, 2) Laptop sometimes doesn't boot in G560 (Intel P6200)

2013-05-18, 7:59 AM

yes pleasse,

please provide me the steps to recover the device..

 

and i just have to backup the data of system partition only?
no other partition will get affected ?

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488 Posts

11-18-2012

Egypt

329 Signins

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  • Posts: 488
  • Registered: ‎11-18-2012
  • Location: Egypt
  • Views: 5740
  • Message 7 of 11

Re: 1) Sleep and Hibernate Problem, 2) Laptop sometimes doesn't boot in G560 (Intel P6200)

2013-05-20, 6:56 AM

Hi srt99,

 

I’d like to confirm to you that the recovery will only recover the System Partition,

 

In order to recover the system I’d like to ask you first if your machine pre-installed windows 8.

 

Thanks and Best Regards,

 

Soha



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7 Posts

04-24-2013

Ahmedabad

11 Signins

102 Page Views

  • Posts: 7
  • Registered: ‎04-24-2013
  • Location: Ahmedabad
  • Views: 102
  • Message 8 of 11

Re: 1) Sleep and Hibernate Problem, 2) Laptop sometimes doesn't boot in G560 (Intel P6200)

2013-05-20, 10:39 AM

it had windows xp pre-instaled..

then i upgraded it to windows 7

and now it is running on windows 8 pro, 32 bit version

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488 Posts

11-18-2012

Egypt

329 Signins

5740 Page Views

  • Posts: 488
  • Registered: ‎11-18-2012
  • Location: Egypt
  • Views: 5740
  • Message 9 of 11

Re: 1) Sleep and Hibernate Problem, 2) Laptop sometimes doesn't boot in G560 (Intel P6200)

2013-05-21, 6:53 AM

Hi srt99,

 

Thanks for the reply but in this case the built-in recovery won’t be working so I need to ask you if you have created a recovery media for windows 8?

 

And also we can try to Refresh or Reset Windows 8 from the entire options.

 

Thanks and Best Regards,

 

Soha



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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7 Posts

04-24-2013

Ahmedabad

11 Signins

102 Page Views

  • Posts: 7
  • Registered: ‎04-24-2013
  • Location: Ahmedabad
  • Views: 102
  • Message 10 of 11

Re: 1) Sleep and Hibernate Problem, 2) Laptop sometimes doesn't boot in G560 (Intel P6200)

2013-05-22, 11:53 AM
no, i haven't created recovery media
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