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09-26-2014

italy

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3 letters + left shift key not working - 2 of them + right shift key working

2014-09-26, 15:47 PM

Hi all,

 

as in subject, I have just bought a laptop g50-45, italian keyboard.

 

I encountered this problem:

"LEFT shift key" + "e" or "d" or "c" combinations do not work. Nothing happens.

"RIGHT shift key" + "e" or "d" work properly

"RIGHT shift key" + "c" do not work. Nothing happens

CAPS key + "e" or "d" or "c" work properly.

 

I noticed this issue before making any updates of  windows 8.1

I tried making an update of the bios and later updating windows but the problem is still there.

I check with an external keyboard and everything work correctly

 

I don't think it could be a mechanical problem because "e", "d" and "c" keys alone work properly, so it seems more a software side problem.

 

Thank you for your help.

 

 

 

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1 Posts

05-17-2015

uae

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Re: 3 letters + left shift key not working - 2 of them + right shift key working

2015-05-17, 15:25 PM

i have the same problem ,(LEFT shift key" , t, y,[,],backspace) do not work.

 

could you please let me know if you find asolurion

 

.

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1 Posts

09-26-2019

AR

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Re: 3 letters + left shift key not working - 2 of them + right shift key working

2019-09-26, 17:42 PM

hello any can resolv this tipic, i have the same problem, my laptop lenovo g480 some liquid full up, and later i clean, but both  keys shift from keboard not work any more, i buy another keyboard, and change but the same problem. only this 2 keys not work, regards 

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