03-23-2019 11:43 PM
Hai, I am using Lenovo G500 Laptop. Few months before i had upgraded my windows 8.1 to windows 10 pro. and now its working now, But the problem is, my AMD Radeon 8570 Graphics card is not supporting with windows 10 pro. yesterday i have visited in lenovo site for download new driver for windows 10 64bit, and the thing is, there is no driver s/w supporting for windows 10. its showing only 8.1 64bit. What the hell is this?? Is this a good support from lenovo side.?? they are not providing any support for this series of laptops. So what shall we do ?? Dont we need the latest features for our laptop??? Its really hurting from lenovo side... didnt expect this much from you guys..
03-24-2019 01:43 AM
Lenovo never supported Windows 10 on that model, so you need to be getting your graphics driver from AMD.
AMD Radeon™ HD 8570M Series GPU Drivers & Support
03-24-2019 06:39 AM
I have downloaded the AMD Radeon 8570M software for windows 10 64bit from the site,But whenever i am trying to install the s/w, it is loading and getting stuck in 44%. After that i need to repair or re-install my OS to get back in Desktop. This is the issue.
03-24-2019 06:13 PM
Lenovo is not responsible for device drivers from third party vendor hardware (Graphics Cards, CPU's etc...) the best source of drivers for such devices is found on the manufacture web portal (AMD, intel etc...) and any issues with those drivers should be discussed with the development / support team from the manufacture.
Also - Lenovo drivers that are updated, maintained and provided to end users are for the OS that was sent with the computer from the factory, any updates to the drivers usually are meant to apply to the installed factory version of the shipped OS.
Windows 10 does things differently than prior OS releases, that is why the compatibility issue rears it's head here... At the core level Windows 10 does not use the same processes as other prior releases, and as such certain hardware drivers will not work on it if they are requiring those processes to function.
IE - a Windows 10 based driver will require Windows 10 operating system features to work properly. A windows 8 or 7 driver may work within Windows 10, if the "compatibility" option is set correctly and Windows 10 can adopt it successfully.
A Windows 8 machine that lacks hardware support (BIOS level and component level) for Windows 10 processes and procedures will not be stable or may not be able to enable all the devices present in the machine.
03-31-2019 04:40 PM - edited 03-31-2019 04:41 PM
Try with G410 driver, its the same radeon type and has win 10 x64 driver.