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RickLaser
Paper Tape
Posts: 2
Registered: ‎02-21-2015
Location: BR
Views: 119
Message 1 of 2

B40-30 only one software crashing

Hi all,

i assembling Fiber laser marking machines and i always  use a lenovo to run machine software(  ezCad )  and i never had problem.  To the last machine i bought a B40-30 , it came with win8 , as ever i disable scren saver and all that could interfere , than i installed the software and when the machine is running the software chash and freeze and machine stop during marking. I fornat C and installed win7 , and keep same crash. The notebook run perfect and only crash with machine software. It never happened in another lenovo and and other desktop PC or note aswell.

Could someone gimme a light?

Retired Support Specialist
Posts: 402
Registered: ‎08-02-2018
Location: US
Views: 64
Message 2 of 2

Re: B40-30 only one software crashing

Hi RickLaser!

 

Welcome to the Community Forums. 

 

If it freezes and crashes, it's possible that the ezCad system requirements is not met by Lenovo B40-30. Try doing a clean boot but do not disable ezCad and observe. Steps here, https://support.microsoft.com/en-ph/help/929135/how-to-perform-a-clean-boot-in-windows

 

Regards.

 

 



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