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10-08-2019

RS

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B50-30 Laptop won't boot after Windows 10 update

2019-10-08, 15:02 PM

Hello everybody.

My laptop won't boot after Windows 10 update. I was watching something on youtube, my screen freezed and i heard some buzzy noise. After that, I shut it down and can not shut up. When I press power button, fan is spinning for about 2 sec and that's it. Screen is black, I can't go to BIOS even from NOVO button. I tried to remove battery and AC and hold ppwer button for 30sec, then put back on baterry and AC and it still won't work. I even opened laptop and clean it from dust, put everything back on and guess what - still nothing. I saw that someone recomended to go to bios and disable "Lenovo something", but I don't have that option..

 

Please help me, I don't know what to do..

 

Thanks in advance :)

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11 Posts

10-28-2019

PH

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Re: B50-30 Laptop won't boot after Windows 10 update

2019-11-18, 18:13 PM

Hi Noel, thanks for messaging us back! Apparently, we don't have an email of the UK CEO. However, kindly provide us the Serial Number of the replacement machine so we can have a closer look with specification of it. We'll wait for your reply. Rai_Lenovo



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734 Posts

04-23-2019

US

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Re: B50-30 Laptop won't boot after Windows 10 update

2019-12-11, 14:19 PM

Hi Lola019,

 

Welcome to the Community Forums.

 

I apologize for the late reply. Kindly let me know if you are still having this issue.

 

I have found a few articles with the same issues you can find them using the links below.

 

https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/B50-30-boot-up-issues/m-p/3615549#M60350

 

https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/B50-30-Black-Screen-when-booting-since-installing-Windows-10/m-p/2151169#M46761

 

Hope this helps.

Regards,

Jack_Lenovo1



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