01-12-2017 06:11 AM - last edited on 01-12-2017 06:33 AM by Majestic
How do I get sound back between my portable bluetooth speakers and my laptop?
Bluetooth is pairing with my portable bluetooth speakers but there's no sound.
I tired two different portable bluetooth speakers, same thing. I am getting sound with
external speakers connected by cable.I think the problem occured after a awkward shutdown of the computer.
Model name: 20384
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
01-12-2017 11:07 AM
Have you checked if the BT speakers are set as the default audio device? You can do this by doing a right click on the speaker icon on the taskbar. Then click on playback devices. Check if there is a green check on the BT speakers. If not right click on it then select set as default device.
01-13-2017 05:11 AM
Set as default is greyed out; what now?
Instead of a bluetooth speaker icon it appears as a
headset icon there and says disconnected even though I paired and
turned it on.
01-13-2017 12:41 PM
Can you check on what kind of Bluetooth card you have?
If the device is an intel card, download the driver from intel, as for other cards, download the drver from support.lenovo.com.
Hope to hear from you soon.
01-17-2017 04:29 AM
I notice Intel(R) wireless bluetooth(R) 4.0 + HS adapter is present under
Device Manager; should I still go ahead and download anyway? You said to go to the Intel site, I see it on Lenovo's site too (available to download); that being the case, why not download from Lenovo (versus Intel)? Thanks.
01-17-2017 06:02 AM
Yes, I would recommend downloading form Intel.com since they have the latest driver for the wifi/bt card. I would also suggest you download the driver for the wifi card also.
02-12-2017 01:23 AM
It started working again but after a week or two its playing up and not working; it's blue light is constantly flashing. I didnt have to downloading anything to get it to work though.
02-12-2017 10:59 AM