11-23-2018 09:51 AM
Hello everyone, I've recently bought a SSD so that I could improve my old work machine. I successfully cloned the Windows 10 partition and moved it from the old HDD to the SSD. The swap was successful and the difference in speed noticeable...
The problem I have comes with the old HDD. I wanted to use it as a second storage drive, so I bought a compatible Caddy. The drive was wiped completely, however it does not work on the laptop... It isn't listed in the BIOS and isn't detected in Windows either.
-The HDD is in working order. I've performed basic tests with a diagnostic app from Seagate(the manufacturer) which it passed, and the HDD itself is working fine on a PC(where I performed the tests).
-The Caddy is also in working order... I've tested it with a different SSD inserted in it and it is detected by the BIOS and windows.
Does anyone know what I could do to make it work? This is really frustrating... I'm up to date with all of the drivers, with the latest BIOS.
11-23-2018 04:18 PM
Welcome to the community forums.
Could you try to connect the Caddy with an SSD to other computer to check if it will work? We'd like to isolate the issue on this.
Let us know how it goes.
11-24-2018 03:10 AM
11-25-2018 02:40 AM