08-26-2014 04:12 PM
I have same problem am using Windows 8.1 pro. After i sent my laptop to the service twice they did no think to solve the problem !!.
First time i sent it to them they told me that there is a problem with your Harddisk and its occurce the problem !! after 2 dayes from received my laptop form the service, touchpad problem occurce again.
In my 2nd sending to the service they told me WE DID NOT FOUND ANY HARDWARE OR SOFTWARE PROBLEM IN YOUR LAPTOP and sent it to me back !! so shame .. what should i do ..
i wanna to open the laptop back and place electric tape as @tsears said but am afraid that the warranty will gone .. so any advice how to solve :/
thanks in advance
08-26-2014 08:40 PM
I have the same problem with my Lenovo B5400 touchpad on 8.1 but after I uninstalled the power management utility and UNCHECKED the (Enhance Mouse Precision) in the Mouse Option, the touchpad gone notably better !
I suggest you give it a try and reply to me
08-27-2014 02:14 AM
Since electical taping the trackpad it has been working perfectly! I have contacted Lenovo and see if they can do anything about the issue, as we have recenty bought 31 of the units and would hate to have to do it on them all!
As requested i have put the photos on my OneDrive so everyone can enlarge them if needed. Here are the 2 links:
If anyone would like anymore detail, please just message back or PM me
08-27-2014 04:31 AM - edited 08-27-2014 04:34 AM
I discovered a new situation,when the touchpad doesn't work and I push two second on middle of touchpad,he work a little bit time.
Well,tsears seems to have right.
Now the guarantee would need to get all products for repair.
08-29-2014 01:46 PM
Lenovo .... smells bad, long time since I enter the forum because the laptops bought returned all, and for several months we do not sell notebooks Lenovo.
The problem with touch and detect that ought to be something of electrostatics.
That the only way to repair them properly, would change the tactile with others of better quality, or well said our companion, get isolated.
I'm sure the Lenovo sat knew this.
They try not execute guarantees that costs them money.
In Spain sell laptops, the law mandates that have 2 years warranty. But they only give 1 year warranty. The second refuse to apply it, ripping off customers.
Playing with clients. This repair is not made, let time pass. If you open the laptop for repair, you lose the warranty. As time passes, and as the year goes on, and you have no warranty. Perfect for Lenovo, but bad for the customers...
This I can show proof, Mark_Lenovo
09-04-2014 02:25 PM
I also had problems with my Lenovo B5400's touchpad. I think that I have found solution.
Please do as follows:
1) Install latest Synaptics driver if you don't have
2) Go to your Synaptics driver settings
3) In settings disable all options beside 'Buttons' and alternatively 'Taps' (You have to Disable 'Gestures' and 'Scrolling')
4) Install application two-finger-scroll (1.0.6 is the latest version)
5) In application two-finger-scroll set to run it when Windows starts. Choose your prefered two fingers scrolling (experiment) and you may also set two fingers tapping as middle button.
I understand that touchpad problem is probably hardware problem, but solution I gave is as far by now the best in my case.
Please write if this worked in your Lenovos!
09-11-2014 06:48 AM