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marus_0o
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Posts: 20
Registered: ‎03-25-2014
Location: Bucharest
Views: 2,790
Message 50 of 189

Re: B5400 Touchpad problems win8.1

I received a information from service about my laptop (he's still there), they order key pad from lenovo to change it.

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 1,987
Message 51 of 189

Re: b5400 touchpad problem

hi msoelvberg,

 

Welcome to Lenovo Community Forums!

 

Try Completely reinstalling the driver.

 

  Can you Try, Under Device Manager rightclick and uninstall on you touchpad should be under mice and other pointing device and make sure to place a check under Delete driver software for this device. 

 

 Also open Control Panel / Uninstall a program and uninstall all components of the touchpad (synaptics)

 

After removing all of it, Restart the PC and try installing the driver below.

 Synaptics Touchpad Driver for Win7 32-bit/Win7 64-bit, Win8 64-bit - Lenovo B5400, Lenovo M5400 

 

Hope this helps

Cheers!



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Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 1,682
Message 52 of 189

Re: b5400 help

hi forumuser01,

 

 

Welcome to Lenovo Community Forums!

 

Can you check if a Microsoft provided driver will work for you.

    Open Device Manager

    Right click on your touchpad under mice and pointing device and choose Uninstall. place a check on delete driver software.

   

    Open Control Panel Uninstall a program and uninstall all synaptics driver

    Restart the system and let Windows / MS install it's driver check if the touchpad will move as you preferred.

 

Regards

Solid Cruver



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marus_0o
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Posts: 20
Registered: ‎03-25-2014
Location: Bucharest
Views: 2,761
Message 53 of 189

Re: B5400 Touchpad problems win8.1

I pick up the laptop from service and they change top case from laptop. Now let's see if the problem is resolved.

arsalan
Blue Screen Again
Posts: 3
Registered: ‎05-31-2014
Location: karachi
Views: 2,700
Message 54 of 189

Re: B5400 Touchpad problems win8.1

AOA To All Friends\

 

i am Arsalan Mirza i am lenovo certifed engineer .i currently doing work in Silicon technologies karachi Pakistan

as a system & network support engineer.

if u faceing touchpad issue in ideapad b 5400 so please disassmbel your touchpad and cover your touchpad back side area ,button still plate and green edge of touch board form hard plastic tape so Inshah ALLAH your  this problem is 100% resolve.Smiley Happy

 

Best Regards 

Arsalan Mirza

omarissimo
Blue Screen Again
Posts: 5
Registered: ‎03-07-2014
Location: ITALY
Views: 2,730
Message 55 of 189

Re: B5400 Touchpad problems win8.1

Is this a HOAX?

 

Smiley Frustrated

Tonisat
Paper Tape
Posts: 4
Registered: ‎04-28-2014
Location: España
Views: 2,718
Message 56 of 189

Re: B5400 Touchpad problems win8.1

not is a hoax.

because I personally have seen three Lenovo laptops with the same problem on sat, and 2 of them have returned the money by the supplier. And I think there is a fourth that also has the same problem.
But Lenovo does not recognize the problem, told me directly by phone the service from Lenovo.

Supekart_Rob
What's DOS?
Posts: 1
Registered: ‎06-17-2014
Location: UK
Views: 2,415
Message 57 of 189

Re: B5400 Touchpad problems win8.1

It is quite clear that Lenovo are not interested in this problem. We have just bought 4 from PC world in the UK. All 4 are showing the same problems.

 

We are on a B5400 OS is Win 7.

 

All 4 have gone back today under not fit for purpose.

 

Moderator Note; post edited to conform with the  Forum Rules

marus_0o
Punch Card
Posts: 20
Registered: ‎03-25-2014
Location: Bucharest
Views: 2,390
Message 58 of 189

Re: B5400 Touchpad problems win8.1

after few weeks when laptop comes back from service,the problem returns... so...

WHAT IS THE SOLUTION OF THIS PROBLEM???????

 

 

pixo
Serial Port
Posts: 23
Registered: ‎01-23-2014
Location: Slovakia
Views: 2,350
Message 59 of 189

Re: B5400 Touchpad problems win8.1

i had simillar problems on my M5400. if you are really desperate, try to install touchpad driver for M5400 but for windows 8, not win 8.1. i installed only drivers for windows 8 and i have win 8.1 with no problems. sometimes fingerprint reader manager doesnt work but i still do not know why. with win 8.1 drivers it doesnt work at all.

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