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Javieralonso
Fanfold Paper
Posts: 6
Registered: ‎07-04-2014
Location: madrid
Views: 1,820
Message 80 of 189

Re: B5400 Touchpad problems win8.1

My notebook is in the service right now. I mentioned this thread.  I hope they are reading this.

 

Javieralonso
Fanfold Paper
Posts: 6
Registered: ‎07-04-2014
Location: madrid
Views: 1,727
Message 81 of 189

Re: B5400 Touchpad problems win8.1

I have my laptop back. The service change the uppercase, and now touchpad works fine.
Thank you to visonic (technical support of lenovo in Spain). They solved my problem in less than a week.

 

I would like to see a oficial lenovo response about this issue.

Sileh
Blue Screen Again
Posts: 7
Registered: ‎07-18-2014
Location: Romania
Views: 1,696
Message 82 of 189

Re: B5400 Touchpad problems win8.1

dont worry, the issues will come back..

Javieralonso
Fanfold Paper
Posts: 6
Registered: ‎07-04-2014
Location: madrid
Views: 1,690
Message 83 of 189

Re: B5400 Touchpad problems win8.1

How long it may take to fail?
Sileh
Blue Screen Again
Posts: 7
Registered: ‎07-18-2014
Location: Romania
Views: 1,679
Message 84 of 189

Re: B5400 Touchpad problems win8.1

bueno, han habido usuarios en los posts recientes que han llevado el notebook a reparar y supuestamente lo han 'reparado' pero el problema volvio despues de unas semanas....mi notebook funciono bien los primeros 5 meses pero ahora practicamente es inusable, el touchpad funciona bien los primeros minutos de encender el notebook pero tras unos 10 minutos se vuelve loco, supongo que es problema de software...aunque los sintomas son iguales con los drivers de windows y con los de lenovo...quien sabe

 

Moderator Note; translate.google.com translation of above.

 

Well, there have been recent posts users who have taken the notebook repair and supposedly have 'repaired' but the problem came back after a few weeks .... my notebook worked well the first 5 months but now is practically unusable, the touchpad works fine the first few minutes of turning on the notebook but after about 10 minutes goes crazy, I guess it's software problem ... but the symptoms are the same with drivers and windows with lenovo ... who knows

Javieralonso
Fanfold Paper
Posts: 6
Registered: ‎07-04-2014
Location: madrid
Views: 1,989
Message 85 of 189

Re: B5400 Touchpad problems win8.1

Thank you / Gracias / Mulțumesc,

I'm sure it's a hardware problem. For now it s working well, but let see...

I have warranty for 1,5 years and if issue come back, i will claim my money.

Alaa_Break
Paper Tape
Posts: 2
Registered: ‎08-21-2014
Location: Jordan
Views: 1,625
Message 86 of 189

Re: B5400 Touchpad problems win8.1

I have the same problem although I dont have the power management program installed .

ted11
Paper Tape
Posts: 2
Registered: ‎08-25-2014
Location: Poland
Views: 1,558
Message 87 of 189

Re: B5400 Touchpad problems win8.1

I always have the same problem. Today I gave back to shop this laptop and the day after tomorrow I will get new. I will see or second copy will be efficient.
Former Administrator
Posts: 8,592
Registered: ‎11-19-2007
Location: US
Views: 1,518
Message 88 of 189

Re: B5400 Touchpad problems win8.1

All,

 

This discussion has slowed and it sounds like service may be resolving the issue by replacing the touchpad.

 

To investigate this further, I need some information from a member of this thread - name, best phone to reach them, and the type and serial number of their unit.     If you have not been able to get this resolved by installing the latest driver, adjusting settings, or  through service / support, please contact me via PM with the requested info.

 

Many thanks

 

Mark

ov1d1u
Punch Card
Posts: 8
Registered: ‎01-18-2014
Location: Romania
Views: 1,512
Message 90 of 189

Re: B5400 Touchpad problems win8.1

Can you upload the images to a file sharing service and post the links because they're too small (or I can't find how to make them bigger). Thanks!

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