07-26-2014 02:47 AM
I have my laptop back. The service change the uppercase, and now touchpad works fine.
Thank you to visonic (technical support of lenovo in Spain). They solved my problem in less than a week.
I would like to see a oficial lenovo response about this issue.
07-27-2014 11:41 AM - last edited on 07-27-2014 12:50 PM by andyP
bueno, han habido usuarios en los posts recientes que han llevado el notebook a reparar y supuestamente lo han 'reparado' pero el problema volvio despues de unas semanas....mi notebook funciono bien los primeros 5 meses pero ahora practicamente es inusable, el touchpad funciona bien los primeros minutos de encender el notebook pero tras unos 10 minutos se vuelve loco, supongo que es problema de software...aunque los sintomas son iguales con los drivers de windows y con los de lenovo...quien sabe
Moderator Note; translate.google.com translation of above.
Well, there have been recent posts users who have taken the notebook repair and supposedly have 'repaired' but the problem came back after a few weeks .... my notebook worked well the first 5 months but now is practically unusable, the touchpad works fine the first few minutes of turning on the notebook but after about 10 minutes goes crazy, I guess it's software problem ... but the symptoms are the same with drivers and windows with lenovo ... who knows
07-28-2014 11:57 AM
Thank you / Gracias / Mulțumesc,
I'm sure it's a hardware problem. For now it s working well, but let see...
I have warranty for 1,5 years and if issue come back, i will claim my money.
08-26-2014 08:37 AM
This discussion has slowed and it sounds like service may be resolving the issue by replacing the touchpad.
To investigate this further, I need some information from a member of this thread - name, best phone to reach them, and the type and serial number of their unit. If you have not been able to get this resolved by installing the latest driver, adjusting settings, or through service / support, please contact me via PM with the requested info.
08-26-2014 08:56 AM - edited 08-26-2014 08:56 AM
Can you upload the images to a file sharing service and post the links because they're too small (or I can't find how to make them bigger). Thanks!