07-31-2017 05:23 AM - edited 07-31-2017 05:39 AM
This has probably been done before but I thought I'd ask.
And i've been all over google for answers and tried all sorts. The problem still remains.
The laptop is running 64 bit windows 7. I've had it a year, and all of a sudden, this happens. Same charger, runs off the mains, reinstalled Lenovo's energy management software and am now running a battery gauge reset - but the battery is still not charging and is showing 7%.
Solved! Go to Solution.
07-31-2017 05:39 AM
07-31-2017 01:21 PM
Welcome to the Community Forums.
Try again to fully uninstall the energy management utility tool and Microsoft ACPI compliant control method battery driver from the device manager.
Assuming that the battery did not receive any charge, shut down the laptop and take notice of the battery indicators as it should be blinking amber.
Have it plugged in with charger for 3-4 hours without turning on the power as we expect the battery LED progress from blinking amber to blinking white.
Try to follow the guideline for "Checking operational charging" and " Checking the battery pack" from the hardware manual page 31 here.
Update us how it goes.
08-01-2017 06:18 AM
As described in the operational charging guide (page 31):
" Perform operational charging. If the battery status indicator or icon does not turn on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon still does not turn on, replace the battery pack."
Battery status charge can also be tested using voltmeter as shown in "checking the battery pack".
Since batteries are consumable parts, this charging issue may indicate that you may need to replace the battery. You can check the orderable part number via battery sticker or through parts look up page here and visit Lenovo medion for parts availability and pricing.
08-01-2017 06:32 AM
We reckon it's a dead battery then?
Although the message says different, it could mean anything. i'll test the voltage later, as per the manual.
Has anybody taken one apart? Older laptops used to be a set of AA rechargables, didn't they?
Thanks so far - watch this space.
08-03-2017 08:47 AM - edited 08-03-2017 08:52 AM
Checked the voltage and it's too low. Which means that the battery pack has died.
So, if the message "plugged in, not charging" shows on your Lenovo laptop then it's actually telling you that it's a dead battery. Thanks for all your help!
Time to buy a new one, lucking they're not that expensive.
08-03-2017 09:02 AM