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  • Posts: 9
  • Registered: ‎09-16-2014
  • Location: United Kingdom of Great Britain and Northern Ireland
  • Views: 105
  • Message 1 of 1

B590 Loses Bluetooth Connectivity

2014-09-16, 8:33 AM

New laptop running W8.1. Intermittently my MS bluetooth mouse stops responding. Going to show blutooth devices produced a wholly white screen. A few seconds later that disappears & the Settings icon appears on the task bar. Click on this to open settings, go to devices & click on bluetooth & nothing happens. Eventually the bluetooth devices box opens & conection to the mouse is re-established.


I have seen an almost identical symptom reported for a W8 tablet.




But my symptom is completely random & not on standby.

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