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6 Posts

09-16-2014

GB

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  • Posts: 6
  • Registered: ‎09-16-2014
  • Location: GB
  • Views: 105
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B590 Loses Bluetooth Connectivity

2014-09-16, 8:33 AM

New laptop running W8.1. Intermittently my MS bluetooth mouse stops responding. Going to show blutooth devices produced a wholly white screen. A few seconds later that disappears & the Settings icon appears on the task bar. Click on this to open settings, go to devices & click on bluetooth & nothing happens. Eventually the bluetooth devices box opens & conection to the mouse is re-established.

 

I have seen an almost identical symptom reported for a W8 tablet.

 

http://forums.lenovo.com/t5/ThinkPad-slate-tablets/Windows-8-1-Bluetooth-crashing-issue/m-p/1284063#M26335

 

But my symptom is completely random & not on standby.

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