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betaone
What's DOS?
Posts: 1
Location: GB
Views: 181
Message 1 of 2

Battery drop in 2 months old battery?? - Lenovo B50-80

Hello,

 

In august I bought new Lenovo B50-80 notebook. One month ago, I was checking HWmonitor and I saw that the battery wear level is 11%. PowerShell battery test in Windows 10 says the same – at one of a charge battery wear. Which I think 11% is to much.

 

I use my notebook as a secondary PC. In two months of usage, I charged max 15 times (and before always depleted to 15%).

I tried RMA the battery, but I did not have any success. They say that the battery is OK, if notebook does not automatically shut down.


I would like to know if this is normal wear for battery and the answer from RMA guys.
If it is not, how can I contact directly Lenovo?


Please advise.


Best regards.
B.

Retired Support Specialist
Posts: 3,772
Location: IN
Views: 133
Message 2 of 2

Re: Battery drop in 2 months old battery?? - Lenovo B50-80

Hi there, Beta              -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.

 

Also, for more info:

How Lithium-ion Batteries Work

 

Update us how it goes.

 

 

 

 

Regards,         

 

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