10-16-2016 03:02 AM
In august I bought new Lenovo B50-80 notebook. One month ago, I was checking HWmonitor and I saw that the battery wear level is 11%. PowerShell battery test in Windows 10 says the same – at one of a charge battery wear. Which I think 11% is to much.
I use my notebook as a secondary PC. In two months of usage, I charged max 15 times (and before always depleted to 15%).
I tried RMA the battery, but I did not have any success. They say that the battery is OK, if notebook does not automatically shut down.
I would like to know if this is normal wear for battery and the answer from RMA guys.
If it is not, how can I contact directly Lenovo?
10-17-2016 12:36 AM
Hi there, Beta -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
You can also start by flushing out all static, remove battery and AC adaptor and hold down power button for about 15 seconds.
Also, for more info:
Update us how it goes.
Tap that kudos button if I helped
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