Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo B and G Series Notebooks
All Forum Topics
Options

2400 Posts

11-07-2014

United States of America

1535 Signins

24221 Page Views

  • Posts: 2400
  • Registered: ‎11-07-2014
  • Location: United States of America
  • Views: 24221
  • Message 11 of 16

Re: Battery drops to 7% suddenly even though it is charged

2016-08-02, 23:34 PM

You will need to speak with Lenovo by phone to obtain a replacement battery - or download your maintenance manual and look to the included parts listing for the right one.

 

Replacement batteries are rather cheap, cost wise and better to go with manufacture when possible.

 

CB


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
Reply
Options

3815 Posts

12-24-2015

India

2177 Signins

71411 Page Views

  • Posts: 3815
  • Registered: ‎12-24-2015
  • Location: India
  • Views: 71411
  • Message 12 of 16

Re: Battery drops to 7% suddenly even though it is charged

2016-08-03, 6:31 AM

Shruthi, you can click here for HMM for better understanding. However, please go through the battery FRU number which are compatible with your system. ( see page no 81 )

 

I would recommend you to contact Lenovo service center and report your findings. For more details, Schedule a Call-back for faster support.

 

Update us how it goes.

 

 

 

 

Regards,         

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

Reply
Options

8 Posts

06-14-2016

India

14 Signins

128 Page Views

  • Posts: 8
  • Registered: ‎06-14-2016
  • Location: India
  • Views: 128
  • Message 13 of 16

Re: Battery drops to 7% suddenly even though it is charged

2016-08-03, 16:39 PM

Can you please provide me lenovo customer care number? WIll you people come and check whats the problem?  First i want to know the route cause for the problem.

Reply
Options

2400 Posts

11-07-2014

United States of America

1535 Signins

24221 Page Views

  • Posts: 2400
  • Registered: ‎11-07-2014
  • Location: United States of America
  • Views: 24221
  • Message 14 of 16

Re: Battery drops to 7% suddenly even though it is charged

2016-08-03, 17:12 PM

wrote:

Can you please provide me lenovo customer care number? WIll you people come and check whats the problem?  First i want to know the route cause for the problem.


Customer Support Phone Numbers:  https://support.lenovo.com/us/en/supportphonelist_full

 

To answer your question "Will you people come and check whats the problem?" you will need to speak with the support line to determine if your notebook is covered under warranty and if that coverage includes on site repair. 

 

Also - "First I want to know the route cause for the problem." If I understand correctly, you are asking for the root cause...  The best explination I can give here is that they simply do not last forever... Not trying to be a jerk about it but as I said in my first couple of postings, Li-Ion batteries usually only last about a year to a year and one half under constant use.  This is never a fixed rate, they all fail at different times based on the condtions of use, temperatures and charging habits employed by individual owners.

 

Cheers.

 

CB

 


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
Reply
Options

1 Posts

03-06-2020

Pakistan

4 Signins

15 Page Views

  • Posts: 1
  • Registered: ‎03-06-2020
  • Location: Pakistan
  • Views: 15
  • Message 15 of 16

Battery drops to 7% suddenly even though it is charged

2020-03-06, 12:12 PM
i had same issue with my lenovo P51s and it was resolved by fully charging the built in battery usually i charged it to 99 % but when i charged it to 100% , although it took more time than usual but it resolved the issue.
Reply
Options

1 Posts

04-11-2021

India

2 Signins

5 Page Views

  • Posts: 1
  • Registered: ‎04-11-2021
  • Location: India
  • Views: 5
  • Message 16 of 16

Re:Battery drops to 7% suddenly even though it is charged

2021-04-11, 14:30 PM

can someone give some solution 
I have Lenovo G50-70 laptop
I changed battery like two years back
My laptop battery suddenly drops to 7% from ~60-70%(earlier was dropping down from ~20%)
PS:- My laptop charger not working properly, I used to adjust to get it charge

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms

Most Liked Authors

(Last 7 days)

View All