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2 Posts

01-07-2020

US

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  • Registered: ‎01-07-2020
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Blue Screen When Charging

2020-01-07, 13:31 PM

 

Please help my b470 is having issue

 

1. not having problem when i use battery power only

2. Safe mode whith networking with charging cable power no problem.

3. if i connect the charging im having blue screen whea unreccurable error .

 

im using windows 8.1  os

 

Please help thank you .

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734 Posts

04-23-2019

US

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  • Posts: 734
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  • Message 2 of 2

Re: Blue Screen When Charging

2020-01-07, 14:12 PM

Hi Yrick,

 

Thanks for reaching out.


Please post the Stop code from the BSOD, so I can look up what may be causing the issues.

 

I'll wait for your update.

Jack_Lenovo1

 



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