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4 Posts

04-18-2021

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Bluetooth Driver lenovo G510

2021-04-18, 16:44 PM

Hi, I also have a Lenovo G510 laptop. And this lab has windows 10 version 20H2. I had a problem installing the Bluetooth driver and I encountered an error that is shown in the picture.

I'm sure Labtab has Bluetooth, only the system does not recognize it . It is not in the driver manager either

Please help me if you can solve the problem

 

 

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1748 Posts

01-08-2021

Philippines

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Re:Bluetooth Driver lenovo G510

2021-04-19, 13:28 PM

Hello Ali_ESMAELI79,

 

Welcome to the Community Forums.

 

Thank you for taking the time to post here in the Community Forums.

 

I might recommend that you can try to install the Bluetooth drivers from the support site. Once on the support page, enter your machine's serial number to load up the correct drivers. Go to Drivers and Software tab > Manual Update tab, then find the Bluetooth drivers. Proceed to installation. Restart the machine once the process is complete.

 

Update us how it goes.

 

Regards.
Dex_Lenovo



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4 Posts

04-18-2021

Iran (Islamic Republic of)

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Re:Bluetooth Driver lenovo G510

2021-04-19, 14:49 PM

I did what you said, but the problem has not been resolved yet

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6462 Posts

06-27-2008

United States of America

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Re:Bluetooth Driver lenovo G510

2021-04-19, 18:26 PM

@ Ali_ESMAELI79 wrote:

Hi, I also have a Lenovo G510 laptop. And this lab has windows 10 version 20H2. I had a problem installing the Bluetooth driver and I encountered an error that is shown in the picture.

I' sure Labtab has Bluetooth, only the system does not recognize it . It is not in the driver manager either

Please help me if you can solve the problem

 

 

 

 

According to the G510 product overview page: https://support.lenovo.com/nl/en/solutions/pd030319-product-overview-lenovo-g510 there would seem to be some sub-models that do not include BT.

 

Please post the full machine type-model number of your machine so that the community may better assist you.

 

Regards.


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4 Posts

04-18-2021

Iran (Islamic Republic of)

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Re:Bluetooth Driver lenovo G510

2021-04-19, 18:34 PM

model = 20238

 

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6462 Posts

06-27-2008

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  • Message 6 of 8

Re:Bluetooth Driver lenovo G510

2021-04-19, 18:43 PM

Go here: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g510-notebook/20238/solutions/pd030319-product-overview-lenovo-g510 and enter your serial number in the box on the left. Then switch to the "Parts" section, and select the "As built" tab. You should be able to filter the list on WLAN cards (or similar) to see if your G510 contains (or originally contained) the WLAN+BT combo card, or just the WLAN card.

 

Also, do you see any indication of BT in Device Manager when you switch to view "Hidden devices"?

 

Regards.


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4 Posts

04-18-2021

Iran (Islamic Republic of)

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Re:Bluetooth Driver lenovo G510

2021-04-19, 19:02 PM

Not specified in Driver Manager

 

 

Moderator comment: Image showing serial number(s) removed to protect member from mischief. MTM (part number?) = 80A859410891. (NateS)

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6462 Posts

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  • Message 8 of 8

Re:Bluetooth Driver lenovo G510

2021-04-19, 19:27 PM

@ Ali_ESMAELI79 wrote:

Not specified in Driver Manager

 

 

Moderator comment: Image showing serial number(s) removed to protect member from mischief. MTM (part number?) = 80A859410891. (NateS)

 

 

Considering that you see no BT device in Device Manager, even as a hidden device, you either never had the WLAN+BT combo card, or, the BT side of your card has failed.

 

Would you please expand the Network adapters "tree" to show what your system thinks is installed?

 

Regards.


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