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rahul088
Paper Tape
Posts: 7
Registered: ‎09-25-2013
Location: Germany
Views: 21,868
Message 1 of 22

Bluetooth Not Listed under Device Manager in my Lenovo G580

Hello,

 

I bought a G580 laptop with Core i7, 8GB RAM, 1TB HDD, 2GB Nvidia 635M and without windows.

I recently Installed it with a Windows 8 Pro 64bit. All the drivers are working fine except bluetooth, when I try to install its says, no suitable driver to be installed. Also the bluetooth radio is not listed under the Device Manager.

 

Please, let me know, the solution as I have read in many threads, that the problem still not been solved.

 

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 21,831
Message 2 of 22

Re: Bluetooth Not Listed under Device Manager in my Lenovo G580

Hi rahul088,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that the Bluetooth device is not listed in device manager and the driver is not installing in the computer as well, below is the link to download the exact driver according to the Model Type which is mentioned at the base of your laptop, please download the relevant driver and install.

 

Hope this helps!!!

 

Do post us back if the issue still persists.

 

Best Regards

Shiva Kumar



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Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 21,831
Message 3 of 22

Re: Bluetooth Not Listed under Device Manager in my Lenovo G580

Hi guys,

 

I see that Shiv_K is helping you out on this

In addition. 

 

Try to refresh the Hardware and Power.

    Remove AC and Battery

          Hold the Power Button down for at least 15 sec. Then Reconnect Everything back

Turn on the Systen and Right away start hitting F2 to load the BIOS Utility

          Inside BIOS hit F9 then Enter for Yes to load defaults

          Hit F10 to Save and Exit then Enter for YES.

 

now open

    Control Panel / Programs, and uninstall Lenovo Energy Management and restart the system

Then install these

Lenovo Energy Management

Intel Wifi Driver

 

 Press Fn+F5 and see if you will be provided with this window showing the bluetooth..

 

Spoiler
wifi energy management.JPG

 

 Hope this helps,

Cheers



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rahul088
Paper Tape
Posts: 7
Registered: ‎09-25-2013
Location: Germany
Views: 21,779
Message 4 of 22

Re: Bluetooth Not Listed under Device Manager in my Lenovo G580

Hello,

 

How to find the the model number like in system properties its just shown G580

thats it

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 21,773
Message 5 of 22

Re: Bluetooth Not Listed under Device Manager in my Lenovo G580

Hi Rahul,

 

Welcome to Lenovo Community Forums!

 

The model number and Type of the computer is mentioned on the sticker at the base of the Laptop, below is the link to identify the details.

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



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rahul088
Paper Tape
Posts: 7
Registered: ‎09-25-2013
Location: Germany
Views: 21,760
Message 6 of 22

Re: Bluetooth Not Listed under Device Manager in my Lenovo G580

Hello,

 

I found out the model number its Lenovo G580 20150

 

I tried to install the driver given above, but still it shows no supported driver to be installed.

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 21,742
Message 7 of 22

Re: Bluetooth Not Listed under Device Manager in my Lenovo G580

Hi Rahul,

 

I have private messaged you for some details so that we can go ahead and check the Technical Specifications of the Laptop.

 

Please let me know. 

 

Best Regards

Shiva Kumar



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Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 21,726
Message 8 of 22

Re: Bluetooth Not Listed under Device Manager in my Lenovo G580

Hi Rahul,

 

I had a check with the details that you have sent in the PM for the G580-20150 and it has COMBO card of Wireless+Bluetooth, but before considering it as hardware issue. Have you performed the steps provided by Solid_Cruver above in the same thread?

 

If yes and the issue persists eve after performing the steps, I would Strongly Suggest Calling Technical Support for Assistance as this issue may be hardware related, Click here to open a link where you can select the country and get the exact contact support number, I’m sure they will be a great help.

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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rahul088
Paper Tape
Posts: 7
Registered: ‎09-25-2013
Location: Germany
Views: 21,713
Message 9 of 22

Re: Bluetooth Not Listed under Device Manager in my Lenovo G580

Hello,

 

I've turned off uefi boot and then clean installed windows. After that it is showing bluetooth device.

But why it is not showing in uefi boot mode. Please let me know. I want it in UEFI mode as it is much faster.

mesho_ouf
Blue Screen Again
Posts: 1
Registered: ‎11-29-2013
Location: Cairo-Egypt
Views: 21,476
Message 10 of 22

Re: Bluetooth Not Listed under Device Manager in my Lenovo G580

i have the same problem with the same type of computer, and i've downloaded almost every driver for bluetooth device, and hasn't worked, what can i do ?!
thanks in advance Smiley Happy

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