Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo B and G Series Notebooks
All Forum Topics
Options

2 Posts

12-02-2013

United States

4 Signins

20 Page Views

  • Posts: 2
  • Registered: ‎12-02-2013
  • Location: United States
  • Views: 20
  • Message 1 of 2

Brand new G505: Touchpad unresponsive/freezes

2013-12-02, 14:54 PM

Okay, I bought a Brand new Lenovo G505 from Newegg.

http://www.newegg.com/Product/Product.aspx?Item=N82E16834312827&Tpk=g505%20a6

The first day, the touchpad seems kind of weird. I've never had a laptop before so I didn't know what to think.

 

Today, the touchpad froze. I could not get it to move- neither of the key worked! The keyboard was fine but the touchpad was COMPLETELY unresponsive. Eventually, I put the screen down and flipped it back up and it worked. 

 

Whats the problem? This laptop is BRAND NEW. Did i just get a faulty one? Should I return it? This should be a part of the warranty right?

Reply
Options

2834 Posts

08-01-2013

Bangalore

1326 Signins

47537 Page Views

  • Posts: 2834
  • Registered: ‎08-01-2013
  • Location: Bangalore
  • Views: 47537
  • Message 2 of 2

Re: Brand new G505: Touchpad unresponsive/freezes

2013-12-03, 7:46 AM

Hi Radishes,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that the Touchpad, Keyboard are not working as expected in your G505 Laptop, I suggest you to re-install the Touchpad drivers for the computer. Below is the link to download the same:

 

Do post us back if the issue still persists.

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms