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shi3
What's DOS?
Posts: 2
Registered: ‎09-15-2016
Location: AE
Views: 1,269
Message 1 of 4

Camera not working

My camera not working...tried all possibilities...my OS is Windows 10.Screen shot attached.pls help

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,245
Message 2 of 4

Re: Camera not working

Hi there, Shi    -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Might also have to re-install the Communication Utility.

Or just make sure the Camera Mute service is disabled, but you won't be able to mute the webcam.

Start > Services > Lenovo Camera Mute > Right-click, Properties > Disabled.

 

Update us how it goes.

 

 

 

 

 

Regards,

 

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shi3
What's DOS?
Posts: 2
Registered: ‎09-15-2016
Location: AE
Views: 1,230
Message 3 of 4

Re: Camera not working

Hii , thanx for your response.

 

The problem was solved when i upadted the device driver software.

 

Regards

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,215
Message 4 of 4

Re: Camera not working

Great that all goes well.

Please feel free to utilize our forums at any time.

Cheers!!Smiley Happy

 

 

 

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