06-23-2015 12:01 AM
I have three Lenovo g505 laptops, all running Windows 8.1 (originally factory loaded with Windows 8.0). One for me, one for my son and one for my daughter. My son's HDD crashed unexpectedly. He didn't have any critical data on his computer, I chose to create a Recovery USB (w/ partitions) from my daughters computer and do a "fresh start" on his computer.
When I tried to use the Recovery USB on my son's computer, the system could see the USB drive in terms of Start Up order, but it could not find the USB drive to obtain the recovery/partition data. The system prompted me to search for the Recovery data, but it did not give me the USB drive as an option. Below are the current BIOS settings on my son's computer:
BIOS Version: 82CN15WW(v1.02)
Windows License: WIN8 STD MLT
SATA Controller Mode AHCI
Power Beep Disabled
SVM suppoertr Disabled
BIOS Back Flash Disabled
No admin, user or HDD passwords
Secure Boot Enabled
Secure Boot Status Enabled
Platform Mode User Mode
Secure Boot Mode Standard
Reset to Setup Mode [Enter]
Restore Factory Keys [Enter]
Boot Mode UEFI
USB Boot [Enabled]
PXE Boot to LAN [Disabled]
EFI DVD/CDROM (Mat**bleep**a DVED-RAM UJ8D1)
I took the computer down to the Microsoft store today to get help with the installation of Windows on the new HDD. Instead of messing with the Recovery USB, the guy just gave me a Windows 8.1 installation CD and told me to just put the disk in the CD drive and start up the computer and "everything will go automatically...."
Obviously, since I'm writing this post, that isn't working either. I when I try to start the computer with the Windows CD, the system prompts me to "Hit any key to start from the CD." Then I get the following error message:
The PC needs to be repaired.
Required devices are not connected or cannot be found
Error Msg # 0xc0000185
1) Am I doing something horribly wrong or missing something here?
2) When I try the Recovery USB option, the system does give me an option to look for the recovery data on the CD drive. Should I try putting the Recovery information on a CD or DVD?
3) If I go with the Microsoft method of installing new software, should I be trying to load Windows 8.0 (as originally configured from the factory) and then upgrade to Windows 8.1?
I greatly appreciate any help that I can get.
06-23-2015 08:21 AM
Welcome to Lenovo Community Forums!
Please set these parameters inside BIOS
OS Optimized Defaults = Win7 OS or Other OS
When finished, hit Load default settings (just right above it) then set these additional settings:
Secure Boot = Disabled
Boot Mode = Legacy
Boot Priority = Legacy First
USB Boot = Enabled
Now Press F10 to save and exit
Now Insert your USB, Turn the computer OFF.
Turn it back on and start tapping F12
You should now have your USB as an option.
Hope this helps
06-24-2015 07:25 PM
I'm sorry to say that your suggestions did not help. In fact, they may have caused another problem...
After changing the OS Optimized Defaults to Other OS, I hit Load Default Settings and confirmed the change in the pop-up box.
After making this change, the option to change the Secure Boot (within the Security Tab) was eliminated, not grayed out, it was no longer there. The only options within the Security Tab are to set passwords for Administrator, User and HDD.
I went back to the Exit Tab and selected Discard Changes, but it had no effect, the Secure Boot option did not re-appear within the Security Tab. I also tried selecting Exit Discarding Changes, but when I returned to the BIOS Setup, the Secure Boot option did not exist.
In case this additional information might help,
1) There were no changes in the Boot Tab, only the Security Tab
2) The BIOS Setup software is: InsydeH20 Setup Utility Rev. 3.7
As a process engineer in the semiconductor industry for many years, I understand that software support is a thankless job. I also can appreciate that Lenovo makes many different computer models. However, replacement of a HDD on a basic laptop computer should not be this difficult or annoying. Putting Windows OS software on a brand new hard drive so that my computer will work again is a very basic task. To make it even easier, there is no data involved, just OEM software. I would greatly appreciate your support and quick response to this matter.
06-25-2015 03:02 PM
I have no idea what to do next, now that my BIOS seems to have changed. Any suggestions, anybody? How do I get the Secure Boot option back as an option in the Security Tab of the BIOS? Do I even need to get the Secure Boot option back? When I try the system recovery using the USB Drive, the system cannot/does not/will not recognize the USB Drive as a source for the recovery media. However, it does give the option to get the recovery media from the CD/DVD. Should I copy the recovery media from the USB Drive onto a CD and try that? Will upgrading the BIOS to the latest version (82CN24WW) help me in any way? I eagerly await the hundreds of suggestions that will come in! David