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basslik
Paper Tape
Posts: 12
Registered: ‎10-21-2013
Location: Arizona
Views: 11,292
Message 11 of 186

Re: Does Lenovo G500 have any wifi problems?

Interesting, if they know about the problem and wanting to charge a phone tech fee it's totally wrong!!!
lenovoscam
What's DOS?
Posts: 1
Registered: ‎11-06-2013
Location: los angeles
Views: 11,260
Message 12 of 186

Re: Does Lenovo G500 have any wifi problems?

You're doin' gods work son. Listen to jscott. Out of nowhere my g500 started doing the same crap, my internet was incredibly slow only on this laptop and restarting everything a million times didn't help. Uninstalled this useless driver and BAM! lightning speed, instantly. I find this to be very suspicious, especially since another user said they charge people to talk to their tech services. What is the point of this driver exactly, besides screwing up wifi? Seems like a scam to me. Seriously, it doesn't do anything other than screw up your wifi. I NEVER make accounts to post something, but i had to on this considering how incredibly frustrating this was. Thank you again.

jayscott2944
Paper Tape
Posts: 22
Registered: ‎11-03-2013
Location: USA
Views: 11,257
Message 13 of 186

Re: Does Lenovo G500 have any wifi problems?

You are more than wlecome.  I have bee working on Lenovo laptops fro a while now.  To be far they are the best products out there that I have seen. 

 

You are going to have anonther issue when udating to Windows 8.1.  What you need to do is go to the download site for your laptop and download the driver for 8.1 for the Lenovo G500.  Then do the upgrade to Windows 8.1.  Once that is done, you will notice that the wireless will be connected but will say limited.  Install the wireless driver for the 8.1 and that will go away.  I had three that did that to me the other day.  Hope this helps.  You can always email me with any other issues that you may have with Lenovo products or software.

 

Thanks,

 

Jason Scott

Wired Data Solutions

outinga
Paper Tape
Posts: 6
Registered: ‎11-21-2013
Location: United States
Views: 11,133
Message 14 of 186

Re: Does Lenovo G500 have any wifi problems?

I also am having this same issues. It seems that if it is such an issue, they would have a fix for it. I have done a system restore without fail. I am at my wits end! I have never had such issues with a computer. I think it is hilarious that tell you to download the drivers when you cannot connect to the internet because of the WiFi issues. Please help if you have another tip. Smiley Frustrated

Retired Support Specialist
Posts: 2,826
Registered: ‎08-01-2013
Location: Bangalore
Views: 11,117
Message 15 of 186

Re: Does Lenovo G500 have any wifi problems?

Hi Outinga,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that your G500 Laptop Wireless is not working as expected in the computer; the only available option is to download the latest drivers from our Support website using any other device connected to internet and install the file in the computer, below is the link to download the drivers:

 

NOTE: Please click on "Select Product" then in "QUICK PATH" enter the model no. as G500 select the exact model.

 

Hope this helps!!!

 

Do post us back for further queries.

 

Best Regards

Shiva Kumar



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NAU69
Paper Tape
Posts: 6
Registered: ‎10-26-2013
Location: Pittsburgh
Views: 11,109
Message 16 of 186

Re: Does Lenovo G500 have any wifi problems?

You can take an ethernet cable and hardwire the laptop to your router to download drivers.  All routers have at least one port for attaching an ethernet cable and most have four.  Or take a flash drive/usb stick/pendrive to another computer (most libraries have free interent access) and download it to that.  Additionally system rstore would do nothing for you since the driver has been updated, you are essentially restoring the driver causing the problem.

basslik
Paper Tape
Posts: 12
Registered: ‎10-21-2013
Location: Arizona
Views: 11,098
Message 17 of 186

Re: Does Lenovo G500 have any wifi problems?

Yea I so frustrated with this FIASCO I was headed back to Fry's Electronic to get my money back until I figured out the problem. Lenovo you must post a video of the fix for this limited access connectivity !!!!

 

Also this is the 6th laptop I've have ever bought and I never had this problem before.

 

(SIMPLE), WITH ALL LAPTOPS, ENTER ROUTER KEY AND YOUR CONNECTED

 

What was really strange is when they said they can get my daughters laptop connected to the internet, Leveno wanted approval from ASU campus I.T., mac address, and a few other non-sense, while anyone else who never used the internet on campus before can easily sign on as a guest if your on campus ground?

 

 

HUH

backyarddad
What's DOS?
Posts: 2
Registered: ‎11-22-2013
Location: USA
Views: 11,088
Message 18 of 186

Re: Does Lenovo G500 have any wifi problems?

Thank you, this worked as you stated.

outinga
Paper Tape
Posts: 6
Registered: ‎11-21-2013
Location: United States
Views: 11,081
Message 19 of 186

Re: Does Lenovo G500 have any wifi problems?

I have tried downloding the driver as of May and it does not allow connectivity to the internet. I can see a couple of routers, including mine, but cannot connect. I have gone to Quallcomm site and they do not have the drivers for the Atheros AR9485. They want you to download a program and connect to the internet to have it check the drivers. Any other suggestions?

basslik
Paper Tape
Posts: 12
Registered: ‎10-21-2013
Location: Arizona
Views: 11,075
Message 20 of 186

Re: Does Lenovo G500 have any wifi problems?

Do you have windows 8.1? If so you'll need to download the driver for 8.0 (I THINK), roll back the driver.

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