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4 Posts

07-06-2014

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Dust Removal missing in Lenovo G400

2014-07-06, 7:25 AM

Hey, I have the G400 with windows 8 first(At the power management it has A dust removal). But, after a few day, My laptop is bluescreen. Every I restart , it is always bluescreen, so I decide go to the computer service. It is installed with windows 7 32 bit, and I upgraded to windows 7 64 bit(upgraded bios too). After several months, suddenly, the dust removal option is not avaible :( . Why This is happening? Are this is caused by upgrading BIOS? or other?

(Sorry for my bad languange)

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2834 Posts

08-01-2013

Bangalore

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Re: Dust Removal missing in Lenovo G400

2014-07-08, 7:23 AM

Hi FadhFirasi,

 

Thank you for the reply, updating BIOS will not affect the other options but instead it will resolve the issue if present. But, I would suggest you to reset the BIOS to its defaults once and then re-install LEM and let me know if the issue persists. Below are the steps to reset the BIOS to its defaults:

 

  1.      To access BIOS menu turn OFF the Laptop and press the NOVO button located beside power button.
  2.      Then to reset the BIOS to its defaults click on “F9” Key and select YES.
  3.      Now click on “F10” Key to save the changes that are done in BIOS, the computer will automatically restart.

Do post us back if the issue persists.

 

Best Regards

Shiva Kumar



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2834 Posts

08-01-2013

Bangalore

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  • Message 2 of 8

Re: Dust Removal missing in Lenovo G400

2014-07-07, 12:36 PM

Hi FadhFirasi,

 

Welcome to Lenovo Community!

 

I’m sorry to hear about your situation, the “Dust Removal” option is a feature of LEM (Lenovo Energy Management). Please let me know the version of the LEM installed in your computer.

 

Hope to hear back soon

 

Best Regards

Shiva Kumar



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4 Posts

07-06-2014

Indonesia

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Re: Dust Removal missing in Lenovo G400

2014-07-08, 4:37 AM
When in Windows 8 I have the LEM V 8.0.2.4 . In Windows 7 I have the LEM V 7.0.3.4. (I am forget to say, that I have upgraded the laptop in Windows 8.1. LEM Version is 8.0.2.14, but still no Dust Removal)
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2834 Posts

08-01-2013

Bangalore

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  • Posts: 2834
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  • Message 4 of 8

Re: Dust Removal missing in Lenovo G400

2014-07-08, 7:23 AM

Hi FadhFirasi,

 

Thank you for the reply, updating BIOS will not affect the other options but instead it will resolve the issue if present. But, I would suggest you to reset the BIOS to its defaults once and then re-install LEM and let me know if the issue persists. Below are the steps to reset the BIOS to its defaults:

 

  1.      To access BIOS menu turn OFF the Laptop and press the NOVO button located beside power button.
  2.      Then to reset the BIOS to its defaults click on “F9” Key and select YES.
  3.      Now click on “F10” Key to save the changes that are done in BIOS, the computer will automatically restart.

Do post us back if the issue persists.

 

Best Regards

Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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0 person found this solution to be helpful.

This helped me too

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4 Posts

07-06-2014

Indonesia

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99 Page Views

  • Posts: 4
  • Registered: ‎07-06-2014
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  • Views: 99
  • Message 5 of 8

Re: Dust Removal missing in Lenovo G400

2014-07-09, 9:26 AM
Thanks you so much, it's worked. Now the dust removal is avaible :)
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2834 Posts

08-01-2013

Bangalore

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  • Message 6 of 8

Re: Dust Removal missing in Lenovo G400

2014-07-09, 11:53 AM

Hi FadhFirasi,

 

I’m glad to hear that the issue is resolved after performing BIOS reset. Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Cheers!:smileyhappy:

 

Best Regards

Shiva Kumar



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6 Posts

10-18-2014

India

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  • Message 7 of 8

Re: Dust Removal missing in Lenovo G400

2014-10-30, 6:57 AM
it is not useful for me brother :[
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6 Posts

10-18-2014

India

8 Signins

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  • Posts: 6
  • Registered: ‎10-18-2014
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  • Message 8 of 8

Re: Dust Removal missing in Lenovo G400

2014-10-30, 7:00 AM
because of it my pc has stoped working :[
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