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Vivekpal1291
Paper Tape
Posts: 3
Registered: ‎07-11-2017
Location: IN
Views: 199
Message 1 of 2

Facing issue with the Laptop battery

From last 4 years , I am using the Lenovo G50-70 laptop with Windows 8.1 and from past few weeks facing issues with the battery.
I am observing that when the battery is plugged in and charger is connected rarely its getting charged but suddenly its getting powered off. Moreover, after removing battery its working fine with direct Power adapter.

 

It is getting charged when its powered off but the charging LED indicator is also not blinking sometimes. 

 

I tried below troubleshooting steps till now :

 

1) Tried resetting power , removing battery and reinserting.
2) Tried changing the Power adapter.
3) Tried Gauge reset and batter troubleshoot with Lenovo diagnostics tool.
4) Updated BIOS and enable/disable/updates device driver managers.
5) Reset the BIOS configuration to default.

 

After following above steps also , issue still persists. I also tried running battery report and the same has been attached here.

It would be great if I could get some help.


Thanks

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Vivekpal1291
Paper Tape
Posts: 3
Registered: ‎07-11-2017
Location: IN
Views: 122
Message 2 of 2

Re: Facing issue with the Laptop battery

Hello Experts ,
Waiting for your valuable advise.

In addition , sometimes its showing plugged in , not charging when the charger is connected,

Thanks in advance..

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