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doulosmanik24
What's DOS?
Posts: 1
Location: ID
Views: 511
Message 1 of 2

G40-45 - Battery Plugged in, charging, not but the power not increase

I'm here to ask about my laptop problem This afternoon at 3pm, my laptop works fine and when i turn it on at 8pm, it won't charging anymore the battery show 0 percentage, and i'm charging it but it won't increase at all i've added the battery report too my laptop is Lenovo G40-45 please help me

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Support Specialist
Posts: 6,227
Location: PH
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Message 2 of 2

Re: G40-45 - Battery Plugged in, charging, not but the power not increase

Hi doulosmanik24 , 

 

Welcome to the Community Forums.

 

Is the current Windows version the same as when it came ? 

What version would you have currently?

How was the battery report? 

 

You may try this step shared in this post :

Unplug AC adapter and Shutdown the system. Remove battery, Connect AC Adapter and Start windows. Uninstall Microsoft ACPI-Compliant Control Method Battery from device manager under the battery tab. Shutdown, Remove AC Adapter, Install battery, Reattach AC Adapter. Now, Power up and check. 

 

To physically check for battery charging , turn off the system and notice the battery indicator that may be blinking amber . Without turning on the machine , just connect the charger for 2-3 hours as it suppose to change status of battery indicator as shown in the battery indicator (page 29). You can also proceed on checking the battery pack after (page 22). 

 

Update us as soon as convenient. 

 

Regards



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