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negozin
What's DOS?
Posts: 3
Registered: ‎04-15-2016
Location: BR
Views: 2,854
Message 1 of 7

G40-70 touchpad not working

the tite says all.

I already tried different solutions, but can't see my mouse moving or click again with the touchpad.

the mouse works good, but the touchpad is dead.

any help?

 

 

there is no touchpad driver for windows 10 on lenovo website ?

is that right?

Sr Support Specialist
Posts: 9,659
Registered: ‎11-30-2015
Location: PH
Views: 2,823
Message 2 of 7

Re: G40-70 touchpad not working

Hi negozin ,

 

Welcome to the Community Forums. 

 

Have you checked the hidden devices on device manager if any of those would show with any yellow marks / unknown device? The support site do offer Touchpad driver for Win10 that you can try .

 

You can Reset the BIOS defaults by turning off the pc and using the Novo key to access BIOS set up . F9 to load defaults and F10 to save and exit . Allow to restart and check if touchpad would be able to move the mouse.  

 

Update us how it goes.

 

Regards

 



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negozin
What's DOS?
Posts: 3
Registered: ‎04-15-2016
Location: BR
Views: 2,819
Message 3 of 7

Re: G40-70 touchpad not working

no yellow marks / unknown device...

I already removed the lenovo touchpad driver and will see if it will appear the yellow mark/unknown device on the next time I start the system.

If it doesn't work, I will install the driver you suggested.

If it doesn't work , I will reset the BIOS.

 

now WHY did it happen?

I can't understand it.

 

 

Sr Support Specialist
Posts: 9,659
Registered: ‎11-30-2015
Location: PH
Views: 2,812
Message 4 of 7

Re: G40-70 touchpad not working

Hi negozin , 

 

Check also on Programs and Features for any  Synaptics / Elan programs installed before reinstalling any drivers as it may cause replication on folder path failing the installer. 

 

Check back on device manager and click show hidden devices on top .

Device manager should detect devices installed and would show unknown. 

 

If any Windows update caused this , a simple system restore should place back the registry on that previous working restore date. 

 

Update us as soon as convenient. 

 

Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

negozin
What's DOS?
Posts: 3
Registered: ‎04-15-2016
Location: BR
Views: 2,798
Message 5 of 7

Re: G40-70 touchpad not working

well, I've just removed the touchpad driver and let the computer without restarting for somedays.

I believe that windows update recognized that something was missing and probably included this driver on the update list.

Anyway,

as soon as I restarted the computer, my touchpad was good again.

 

So my recomendation is: delete the driver and restart your computer.

that worked fine to me.

Sr Support Specialist
Posts: 9,659
Registered: ‎11-30-2015
Location: PH
Views: 2,792
Message 6 of 7

Re: G40-70 touchpad not working

Hi negozin , 

 

Greetings. 

 

Windows have its own prebuilt drivers included on itself .

Most likely right now , it would be the same native drivers that is running .

 

So how was multi gestures ?

It usually is not offered on the native Windows drivers and best to download a fresh copy from the support site.

Touchpad driver for Win10 

 

 Regards



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

jerzx
Paper Tape
Posts: 1
Registered: ‎10-09-2016
Location: PH
Views: 2,477
Message 7 of 7

Re: G40-70 touchpad not working

I need need help, Lenovo G40-70 touchpad not working.

1. Upgraded to windows 10

2. left click is not working but right click is working

3. I can move the cursor pointer using the mousepad but clicking using the pad not working .

 

I tried the following but still not working.

1. I Uninstall the driver restart then let the windows automatically provide driver , but still not working.

2. i downloaded the latest driver updates and install then restart , but still not working.

3. I removed the driver in the device manager , disable , install and restart , but still not working...

 

hoping somebody can give me a soluton ..

 

Thank you,

 

 

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