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Question

When checking device manager, am unable to find the LAN network adapter. Is the hardware faulty?

Answer

  1. Firstly plug in the LAN cable into the LAN port
  2. After it has been plugged in, Windows will prompt "Installing device driver software" on the lower right handside of the screen above the taskbar.
  3. Go to Device Manager and you will see "Network Controller".
  4. Go to Support site to download the driver for the network adapter.
  5. After installing the network adapter driver, reboot your machine and you then can use the LAN connection

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