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Lenovo NotebooksLenovo B and G Series Notebooks Knowledge Base

G460 - USB mouse cannot be detected

Symptoms

My system cannot detect my mouse USB on any ports. and I tried PS2  convert to USB adapter but this didn't work as well. My USB ports are fine. My flash drive detected the mouse on any usb ports. and I also tried my mouse on my other desktop. Everything seems to be in working order. 

Diagnosis

One or more of your drivers may require updating.

Solution

Try to flash BIOS update and re-install Intel chipset drivers here.


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