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ZKUALO4
Blue Screen Again
Posts: 3
Registered: ‎09-20-2018
Location: MX
Views: 1,132
Message 1 of 5

G480 doesnt have boot menu or BIOS setup

Hi, i have a big issue, i have a g480 laptop with ubuntu, and novo menu doesnt works it sends me to grub menu, i wanna install windows 7 but idk how to enter to BIOS setup or boot menu, both of them doesnt work from novo menu or f2-fn+f2 , f12-fn+f12, im so tired searching the solution, please someone help me, and sorry forma my bad english, muy main language is spanish

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Social Support Agent
Social Support Agent
Posts: 549
Registered: ‎08-02-2018
Location: US
Views: 1,100
Message 2 of 5

Re: G480 doesnt have boot menu or BIOS setup

Hi ZKUALO4!

 

Welcome to the Community,

 

Other users have the same issue in the discussion below:

 

https://forums.lenovo.com/t5/Lenovo-B-and-G-Series-Notebooks/Lenovo-G580-cannot-access-BIOS-after-in...

 

and were able to access BIOS after trying the suggested solution. You may also try it and check how it goes.

 

Regards,



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ZKUALO4
Blue Screen Again
Posts: 3
Registered: ‎09-20-2018
Location: MX
Views: 1,083
Message 3 of 5

Re: G480 doesnt have boot menu or BIOS setup

I've tried one of this and now i cant use ubuntu my lap have a black screen now

Social Support Agent
Social Support Agent
Posts: 549
Registered: ‎08-02-2018
Location: US
Views: 1,079
Message 4 of 5

Re: G480 doesnt have boot menu or BIOS setup

Thanks for the update. There's a disclaimer on the thread that the Ubuntu won't boot no more after trying the suggested solution, but will fix the issue in accessing the BIOS. If it doesn't work, do you have the Windows 7 installed in a USB / CD? You can try inserting the media and check if it's accessible in the Boot Menu:

 

https://lnv.gy/2PWcM0L

 

If we can't access boot menu, it would be best to contact support for service options.

 

https://lnv.gy/2PWcMOj

 

Bringing the laptop to the nearest service listed in the link below will also be helpful.

 

https://lnv.gy/2PUhBrG

 

Moderator note: full URLs for shortened links above:

 

https://support.lenovo.com/us/en/solutions/ht104668

 

https://pcsupport.lenovo.com/us/en/supportphonelist

 

https://support.lenovo.com/us/en/solutions/ht118678



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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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SeniorGuru
Posts: 2,346
Registered: ‎11-07-2014
Location: US
Views: 1,042
Message 5 of 5

Re: G480 doesnt have boot menu or BIOS setup


@ZKUALO4 wrote:

Hi, i have a big issue, i have a g480 laptop with ubuntu, and novo menu doesnt works it sends me to grub menu, i wanna install windows 7 but idk how to enter to BIOS setup or boot menu, both of them doesnt work from novo menu or f2-fn+f2 , f12-fn+f12, im so tired searching the solution, please someone help me, and sorry forma my bad english, muy main language is spanish


Did the notebook ship to you with an OS (Windows, Linux, DOS) installed?  If so, did you make any recovery disks? If it did ship with Windows, but you do not have recovery disks you might be able to obtain them for a moderate fee from Lenovo Support.  Contact them via phone to proceed.

 

If your Notebook did not ship with a pre-installed version of Windows then you will need to obtain a retail copy of Windows 7 on DVD to re-install the operating system to the computer.  After you have install Windows 7 from the DVD, download all the Windows 7 drivers from Lenovo and install them to fix (unknown hardware) missing hardware in the Device Manager.

 

Good luck.

 

CB


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.

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