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carousi
Paper Tape
Posts: 2
Registered: ‎09-02-2015
Location: BG
Views: 57,813
Message 1 of 26

G50-30 problem with installing windows 8 or 10

When i bought my laptop i personaly didnt like win 8.1 and i format it and install win 7.But now i want to install win 10 and when i make bootable flash drive with win 10 trough microsoft media center tool when the installing starts i am stuck on first screen where i choose my region and language settings.The problem is that i dont see my cursor or my keyboard doesnt respond at all niether the capslock light turns on or the numlock.

Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 57,790
Message 2 of 26

Re: G50-30 problem with installing windows 8 or 10

hi carousi,

 

Welcome to the Forums.

 

In the BIOS, can you check if these settings are set in the BIOS:

 

Security Tab:

Secure Boot = Disabled

 

Boot Tab:

Boot Mode = UEFI

USb Boot = Enabled

 

Exit Tab:

OS Optimized Defaults = Other OS

 

When finished, hit F10 to save & exit and observe if you can not install Windows 10.

 

 

Let me know how it goes.

 

Regards

 



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carousi
Paper Tape
Posts: 2
Registered: ‎09-02-2015
Location: BG
Views: 57,782
Message 3 of 26

Re: G50-30 problem with installing windows 8 or 10

All setting that you say are set but still the cursor is not there and the keyboard doesnt respond.

Social Support Agent
Social Support Agent
Posts: 5,824
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Location: PH
Views: 57,767
Message 4 of 26

Re: G50-30 problem with installing windows 8 or 10

hi there,

 

Does this happen also if you run the Windows 10 Setup inside Windows (to do an upgrade rather than doing a clean install) ?

 

Windows 10 - Upgrade Installation

 

Other things that you can try:

1. In the BIOS, change the Boot Mode to Legacy then hit F10 to save and exit then try to install Windows 10 again.

2. If same problem, boot into Windows 7 and install the latest BIOS update (see Sumary of Changes).

 

BIOS Update For Windows 7 (32-Bit, 64-Bit), Windows 8 (64-Bit), Windows 8.1 (64-Bit

 

 

Regards



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keissi
What's DOS?
Posts: 2
Registered: ‎09-03-2015
Location: Finland
Views: 57,756
Message 5 of 26

Re: G50-30 problem with installing windows 8 or 10

Having exactly same issues with my G-50-30. Tried everythig suggested, still no luck....

Social Support Agent
Social Support Agent
Posts: 5,824
Registered: ‎02-11-2012
Location: PH
Views: 57,742
Message 6 of 26

Re: G50-30 problem with installing windows 8 or 10

@keissi

 

Can you try these additional steps:

1. Boot into the BIOS and in the Exit tab then select Load Optimal Defaults then hit Yes.

2. Navigate to the Configuration tab and set these settings:

 

USB Legacy Enabled

Wireless = Disabled

USB Mode = USB 2.0

 

When finished, hit F10 to Save and Exit.

 

3. Boot from the Windows 10 bootable flashdrive installer and observe.

 

If that doesn't work, download the Windows 10 ISO and mount it inside Windows. After mounting, navigate to the E:\xxx\Sources\ then run the setup.exe file inside.(where E:\xxx is the path where the Windows 10 ISO is mounted).

 

 

Let me know if this works for you.

 

Regards



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keissi
What's DOS?
Posts: 2
Registered: ‎09-03-2015
Location: Finland
Views: 57,735
Message 7 of 26

Re: G50-30 problem with installing windows 8 or 10

Nope, same problem persists...

Social Support Agent
Social Support Agent
Posts: 5,824
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Location: PH
Views: 57,730
Message 8 of 26

Re: G50-30 problem with installing windows 8 or 10

Perhaps you wanna try what Elias5 did in this thread to solve the problem.

 

In addition, you may want to install all necessary updates prior to updating and If you have set Finnish or Swedish keyboard layout on your system, try to switch first to English and observe.

 

 

Regards



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Fayed
What's DOS?
Posts: 1
Registered: ‎11-24-2015
Location: United Arab Emirates
Views: 57,566
Message 9 of 26

Re: G50-30 problem with installing windows 8 or 10

All you have to do is
Enter the bios go to exit and choose other OS
Then set default load
Then go back yo configuration and disabled hot key
Save and exit
It will work
mdnc100
What's DOS?
Posts: 1
Registered: ‎12-28-2015
Location: Romania
Views: 56,705
Message 10 of 26

Re: G50-30 problem with installing windows 8 or 10

All you have to do is
Enter the bios go to exit and choose other OS
Then set default load
Then go back yo configuration and disabled hot key
Save and exit
It will work

 

THANK YOU very very much!!! it WORK !!!

 

I give you a coffee my friend!!!

https://www.facebook.com/danymatei

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