02-12-2017 08:50 AM
My Lenovo model is G50-45 80E3 and I'm using win 10. It updated on friday, then worked fine until yesterday evening. I was using it normally and then got bsod saying UNEXPECTED STORE EXCEPTION. Then it restarted and got stuck on a splash screen. I've tried to restart and turn it off multiple times, pressed novo-button and tried it without battery on. I can't access BIOS at all. Also atm I don't happen to have any usb-stick to try booting it another way or check any possible bugs.
So now I'm wondering what should I try to do, and where the problem might be?
02-12-2017 09:46 AM
If you have an optical drive, you can boot from a retail DVD for Windows (7 or later) and use the repair option to uninstall the latest updates. If you lack a DVD you may need to use a USB stick with the Windows ISO loaded on it.
If either of these options are not within your reach, you should contact support to check on warranty service.
02-14-2017 01:14 PM
02-17-2017 04:59 PM