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MasterSandBoxer
What's DOS?
Posts: 1
Registered: ‎02-14-2016
Location: St. Louis missouri
Views: 1,298
Message 1 of 2

G50-45 stuck on Lenovo splash screen

So a few days ago I was watching Netflix and then my computer crashed, turned it back on and no problem. A few hours later it crashes again but this time when I turn it back on it gets stucks on the Lenovo start up screen with the dots going in a circle. I did some research and only thing I found was to restore my laptop. Of course wasn't smart and didn't make backups so I had to restore from Initial. At first it worked and first thing i did was update back to windows 10 (over night becuase at that point it was 2 am) and then proceed to install steam (and a few games), Skype, discord, chrome, 7zip, teamspeak and avast nothing suspicious or anything. But after I would say around 7 hours the desktop starts crashing and bugging out so I reset my computer 2-3 times and then eventually I get to just a black screen with just a cursor. Couldn't find a working solution so once again I factory data reset it. Then I got stuck on the Lenovo start up screen some times seeing  just the spinning dots. Tried resetting again and no change.  When on the Lenovo screen came up some times I would just see spinning dots, sometime It would say "automatic restoration" or something along those lines and "diagnosing your pc". 

Guru
Posts: 2,226
Registered: ‎04-17-2014
Location: US
Views: 1,284
Message 2 of 2

Re: G50-45 stuck on Lenovo splash screen

Seems like all the restart probably corrupted the hard drive. You can try performing a Lenovo OneKey recovery. To do this, press and hold the 'Novo' button on your computer. You may need a paper chip to be able to press it. Then, you should have an option for recovery


Regards,
Eric Xu

I'm a Lenovo forums advocate and brand advocate (Lenovo INsider). I'm a volunteer; I don't work for Lenovo.

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