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SenoritoBanez
What's DOS?
Posts: 2
Registered: ‎06-12-2018
Location: PH
Views: 248
Message 1 of 2

G50-70 - bad_system_config_info error. Can't start my laptop anymore.

Hi guys,

 

I am using a Lenovo G50-70 laptop and I am recieving the blue screen of death with error: Bad_System_Config_Info.

 

I am able to go to the recovery however, none of the options works Smiley Sad 

 

BSOD.JPG

 

Is it possible that my hard drive is already corrupted? I don't care if I have to lose my files, I just need my laptop to be working again.

 

Hoping to hear from you soon. Smiley Happy 

 

 

Mod's Edit: Updated Subject line and move post to its own thread.

 

 

 

Sr Support Specialist
Posts: 8,374
Registered: ‎11-30-2015
Location: PH
Views: 208
Message 2 of 2

Re: G50-70 - bad_system_config_info error. Can't start my laptop anymore.

Hi SenoritoBanez,

 

Welcome to the Community Forums.

 

Hoping that the Factory One Key Recovery is still working, you can turn off the machine and use the Novo Button (item 2 page 9) to power on the laptop. This would show the Novo Menu to pick System Recovery. One Key Recovery from initial backup should restore back that way it was when it was originally purchased.

 

If OKR feature is not available then downloading and clean installing Windows and drivers should help you back to a usable laptop as long as this is not related to any hardware failures.

 

Update us how it goes.

 

Regards



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