01-12-2018 01:07 PM
I have G50-70 (80DY59421797) which has has problems since a recent windows update. It boots up to the login screen, then shortly after signing in and displaying the desktop, it goes to a black screen with cursor. Also fails to show display on external monitor. At one point it would work ok on one user account but not the other.
A couple of days ago I booted into safe mode, rolled back to windows restore point of 2nd Jan 2018, and it worked fine - until today when windows update re-installed. Again, gets as far as initial screen after login, then goes black.
Can't submit a detailed eventlog online as mailing this from another computer, but wondered if a problem with graphics driver being incompatable with very latest windows update.
currently at Windows 10 home, version 1709 Build 16299.192 . The version after I did the system restore (when it did work) was build 16299.125
Current graphics driver is Intel Corp Driver 28/3/2017 version 184.108.40.20642
Tried to install the Lenovo driver at https://pcsupport.lenovo.com/gb/en/products/LAPTOPS-AND-NETBOOKS/LENOVO-G-SERIES-LAPTOPS/G50-70-NOTE... but computer wouldn't let me as that driver is older than the one installed.
Help..... What other diagnostics should I rund, and how can I fix the problem
Thanks for any suggestions
02-22-2018 01:34 PM
04-04-2018 08:55 AM
I have a similar problem, So after each boot I go to the Device Manager and update to one of the display drivers
on my computer manually. The computer runs normally until next boot.