cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
aldamar
Paper Tape
Posts: 5
Location: IT
Views: 729
Message 1 of 8

G50-80 - Elan touchpad not working properly after win10 upgrade

I upgraded windows 10 about 2 days ago and from that my elan touchpad starts to not working after some minutes of usage, it always detects an unexisting tap.

I tried to uninstall and reinstall the driver but it seems to not working.

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Community SuperMod
Community SuperMod
Posts: 5,234
Location: US
Views: 712
Message 2 of 8

Re: G50-80 - Elan touchpad not working properly after win10 upgrade

Good day and welcome to the community.

Please provide more information about your system model, otherwise it may be difficult for the community to assist you. We will also be able to confirm that your post is in the proper forum.

Regards.

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 


Community GuidelinesSearchPrivate MessagingENDEESPTRUMoto
PM requests for individual support are not answered. If a post solves your issue, please mark it so.
X1C3 X1T3 X1T2 Helix1 X220 X301 X200T T61p T60p TPStack Yoga910 Yoga900S
TPYoga12 T520 T420 T510 T400 R400 T61 Yoga900 Yoga3Pro Yoga2Pro Yoga13

I am not a Lenovo employee

aldamar
Paper Tape
Posts: 5
Location: IT
Views: 707
Message 3 of 8

Re:G50-80 - Elan touchpad not working properly after win10 upgrade

It's a G50-80

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

slayerx-xx
Punch Card
Posts: 22
Location: AU
Views: 673
Message 4 of 8

Re: G50-80 - Elan touchpad not working properly after win10 upgrade

Hi,

Completely remove the elan touchpad driver and do not install it again.
will work %100 fine
aldamar
Paper Tape
Posts: 5
Location: IT
Views: 648
Message 5 of 8

Re: G50-80 - Elan touchpad not working properly after win10 upgrade

I didn't remove it completely but I only disactivated it and now it works!
It doesn't detect the double tap tough, but at least is working
aldamar
Paper Tape
Posts: 5
Location: IT
Views: 645
Message 6 of 8

Re: G50-80 - Elan touchpad not working properly after win10 upgrade

I was wrong, the touchpad stopped working even in this case. Now I try to remove completely the driver, if this doesn't work I'll try to reset windows to a point before the upgrade.

aldamar
Paper Tape
Posts: 5
Location: IT
Views: 618
Message 7 of 8

Re: G50-80 - Elan touchpad not working properly after win10 upgrade

I reset windows and it didn't work, I switched to Debian and it didn't work. Now I'm sure it's a 100% hw problem.

Now I have to send back my pc to the support, luckily I'm still covered by warranty.

 

This is the second time that I have to send the pc to Lenovo, I will NEVER buy Lenovo again! 400 € flushed down the toilet!!!

I had an HP pc before and never had a problem, I guess I have to buy another one next time.

 

Bye.

SeniorGuru
Posts: 1,834
Location: US
Views: 613
Message 8 of 8

Re: G50-80 - Elan touchpad not working properly after win10 upgrade

The issue is present on most every manufacture of notebook... It is a problem within Elan and Windows 10 compatibility. I have seen it on Dell, HP, Acer and much more.

Good luck.

CB

I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
Top Kudoed Authors