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Kaori43
Paper Tape
Posts: 2
Registered: ‎05-09-2016
Location: US
Views: 1,212
Message 1 of 6

G50-80 Touch- Touch Screen isn't working

I bought a Lenovo G50-80 Touch Laptop, but for some reason the touchscreen is disabled and it also says that it doesn't have touchscreen on it.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,180
Message 2 of 6

Re: G50-80 Touch- Touch Screen isn't working

Welcome to the Forums Kaori! 

 

Press Windows+X.

- Select Device Manager.

- Find the Touchscreen driver under Mice and Other Pointing Devices>USB Touchscreen Controller(A111).  You're going to uninstall this and check the box that says "Delete the driver software for this device".  Don't worry, it won't blow up your computer.

- Restart your computer.

- Re-open the Device Manager, and confirm that the Touchscreen is now listed under Human Interface Devices.

 

Let us know how you get on.

Regards,

Shashi

 

Tap that Star button below to award a Kudo if I helped.
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ark96
What's DOS?
Posts: 1
Registered: ‎05-10-2016
Location: US
Views: 1,176
Message 3 of 6

Re: G50-80 Touch- Touch Screen isn't working

I have the same problem. Brand new G50 Touch does not respond to touch. I checked the Mice and other pointing devices. I only see one item called Lenovo pointing device with a mouse image. Should I delete this item?

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,166
Message 4 of 6

Re: G50-80 Touch- Touch Screen isn't working

Welcome to the Forums Ark! 

 

Try Opening

Control Panel Uninstall a program and uninstall it. Restart the computer. Now scan for hardware changes, and try installing below one

 

Driver for Win 10

Driver for Win 8.1

 

Let us know how you get on.

Regards,

Shashi

 

Tap that Star button below to award a Kudo if I helped.
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

Kaori43
Paper Tape
Posts: 2
Registered: ‎05-09-2016
Location: US
Views: 1,083
Message 5 of 6

Re: G50-80 Touch- Touch Screen isn't working

2016-07-12.png

Still has no touchscreen available. Did not work. Smiley Sad

jessewien
What's DOS?
Posts: 1
Registered: ‎08-08-2016
Location: US
Views: 1,049
Message 6 of 6

Re: G50-80 Touch- Touch Screen isn't working

I have this same problem and all attempts have failed so far. Does anyone know how to get the touch screen to be recognized and working?

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