02-27-2016 07:49 AM
I've had a G50-80 for about eight months now. Used in the home and stays on a table about 90% of the time. Recently I've noticed that if I try to move the screen, that the lower casing starts coming apart in the top right (near the optical drive). Not sure if this is a casing issue, a hinge problem, or a design flaw with the system. Contacted Lenovo and was told that the warranty I have doesn't cover physical damage to the system. They say send it in for a repair quote.
Has anyone experienced a similar issue? If the warranty doesn't cover this I'm just going to have to take it to a local repair shop because I lack the tools/know-how to confidently make the fixes needed. It runs fine from an operational standpoint. But it's continuing to worsen with more use despite how careful I am. Any thoughts would help.
02-27-2016 04:46 PM
Hi njp ,
Welcome to the Community Forums.
Was there any evidence of cracks or physically damage thru accidents like fexternal force, falls and such?
Was the issue you are having just presents loose hinges .
Usually tech support would be asking for pictures to evaluate , mechanical failure or possibility of external force damaging it. Would you have those image posted too?
Herewith is the hardware manual for your model for reference .
Update us how it goes.
02-28-2016 12:17 AM - last edited on 02-28-2016 07:09 AM by Majestic
I am also having the same issue. I have purchased G50-80 7 months back and few days back i noticed gap while opening the screen on right right. I had a disscussion with customer care and they told it will not be covered under warrenty. Have you repaired your Laptop if yes then how much it cost for the back body replacement.
Mod's Edit: Posting edited to conform to Forum Guidelines.
03-06-2016 05:57 PM
Cheap and easy fix - wrap gorilla tape around the width of your laptop multiple times and cut out a hole for the charging port
Hard and permanent fix - https://www.youtube.com/watch?v=r3JfaK8p1mQ.
You need to fix it soon, it will only get worse. What happened is the hinges on the inside of the laptop broke the threads from the case and everytime you're opening the laptop the hinges press up on the case since theres nothing holding them down. Pretty soon your screen will be all floppy and the prying will get worse. Doing the second option isn't as hard as it looks, but it will cost you less than 10 bucks if you do it yourself. Let me know if you have any questions because I have this problem with mine and I know how bad it sucks.