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anupammohapatra
Blue Screen Again
Posts: 2
Registered: ‎11-04-2017
Location: IN
Views: 1,258
Message 1 of 3

G50-80 mouse and keyboard act crazy

For last couple of months my Lenovo G50-80 external usb mouse & keyboard act crazy. The laptop touchpad also stopped responding. I have to press laptop keyboard to normalize the devices.The devices work properly for some time, then the problem reappears after a couple of minutes.I have to press laptop keyboard keys again to resolve the problem.

I have already tried several solutions like- uninstlling & installing mouse,keyboard drivers; Uninstallation & installation of WINDOW OS 10.But nothing works. Please suggest a solution.

Support Specialist
Posts: 2,948
Registered: ‎02-22-2017
Location: GB
Views: 1,144
Message 2 of 3

Re: G50-80 mouse and keyboard act crazy

Hello Anupammohapatra

Thanks for using the Lenovo forums.


Try a static discharge for this, it may help to resolve the issue or at least get rid of any built up static on the motherboard.

(If the battery is internal, please just skip the remove/replace battery steps.)
1. Turn the unit off
2. Remove the battery and the Mains adapter
3. Press and hold the front power button for 30 seconds
4. Replace the battery and the Mains adapter
5. Turn the unit on as normal


 

Hope this helps, let us know how you get on.


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anupammohapatra
Blue Screen Again
Posts: 2
Registered: ‎11-04-2017
Location: IN
Views: 1,084
Message 3 of 3

Re: G50-80 mouse and keyboard act crazy

My laptop warranty has already expired. So I have to take it to a repair shop. the problem lies with faulty keyboard. The technician changed the laptop keyboard with a new one. now the laptop is good.

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