10-21-2016 01:29 AM
Hi there, Bill -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
1) Completely shut down the machine.
2) Remove the Battery.
3) Remove the Charger / AC Adaptor.
4) Press and Hold on the Power Button for 20 continues Seconds.
5) Connect the Charger / AC Adaptor.
6) Press and Hold on the Power Button for 10 continues Seconds.
7) Press the Power Button once and check please the touchpad.
Update us how it goes.
Tap that kudos button if I helped
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