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naveens93
Paper Tape
Posts: 1
Registered: ‎07-07-2016
Location: IN
Views: 1,884
Message 1 of 3

G50 - targeted read test and smart short self test failing.

hi

need help.....

After running LSC hardware scan, both targeted read test and smart short self test failed with

error code: WHD01V00I-UL7BBJ

Device: WDC WD10JPCX-24UE4T0-931.51 GBs

by the way my lappy is LENOVO G50 with windows10 inbuilt.

I've seen similar messages and most of them recommend for replacement... Do I really have to do that...

Please help me out

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 1,861
Message 2 of 3

Re: targeted read test and smart short self test failing.

Hi there, Naveen-


Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

The SMART Self-Test Unit means that the diagnostic utility failed to read some certain sectors on the drive and predicted an imminent HDD failure.

 

If with the test you did you are getting a SMART test or a smart short test failure then I believe you need to back up your data and be ready to replace the drive.

 

I recommend you contact Lenovo support and report your findings as you likely need to send the unit for service.

 

Update us how it goes.

 

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

junkbox
Paper Tape
Posts: 1
Registered: ‎07-13-2016
Location: US
Views: 1,830
Message 3 of 3

Re: G50 - targeted read test and smart short self test failing.

Just a quick heads up to whomever is listening. I ordered two G50's with the above mentioned drives, same order, maybe 8 months ago. One for a friend and one for my son. Same purchase date mind you. So I had to borrow my friends G50 because *my* Lenovo drive failed (y50-70 touch). So I'm working off that one and I wake up to a dead drive on that G50. OK that's fine lost everything I had done in the past month or so. I get a call from my son (14), and he tells me he's troubleshot the heck out of his lappy for the last week and...nothing. So now I'm repairing/replacing two busted WD10JPCX-24UE4T0.

Now this isn't anything against the techs, or the forum mods, or anythng really (maybe WD). I'm just saying be wary of buying these drives. The fact that two Identical machines, with two Identical drives, purchased on the same date failed within days of each other...it is at least suspect.

My solution, trash that drive and get another that's what I did. Sorry man, I've been in IT for 20 or so years and have seen this scenario. I once had a rack of Dell servers (~10) that the power supplies (both main and redundant) went out like a chain over the course of a few weeks. Same models same purchase date. Does happen.

 

Dear Lenovo, 
Please stress test the hardware and don't skimpo on it.

 

-mk

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