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canalboat211
SCSI Port
Posts: 29
Registered: ‎06-24-2015
Location: GB
Views: 243
Message 1 of 4

G50 working slowly

Hi,

My Lenovo G50 has suddenly become very slow to load and close existing documents and spreadsheets and also to bring up new blank ones.

It is also slow when using the browser and when using this site.

Can anyone help me with this problem.

Highlighted
Sr Support Specialist
Posts: 9,632
Registered: ‎11-30-2015
Location: PH
Views: 162
Message 2 of 4

Re: G50 working slowly

Hi canalboat211,

 

Greetings.

 

It suggest you try to back up your files to a separate location. You can either upload it on your cloud storage (ex. Google drive, MS Onedrive etc) or any external usb device.

 

It would be best to rule out hardware issue first by running diagnostics.

 

Update us how it goes.

 

Regards



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canalboat211
SCSI Port
Posts: 29
Registered: ‎06-24-2015
Location: GB
Views: 154
Message 3 of 4

Re: G50 working slowly

Thanks Spidey, will do when I get help from my family.
Will let you know.
canalboat211
SCSI Port
Posts: 29
Registered: ‎06-24-2015
Location: GB
Views: 79
Message 4 of 4

Re: G50 working slowly

Hi Spidey, sorry to have taken so long to reply.
It appears that I needed some updates and now everything is working OK.
Thanks for your help.

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