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MK11
Paper Tape
Posts: 2
Registered: ‎08-01-2014
Location: Ocna Mures, Alba, Romania
Views: 429
Message 1 of 4

G500 SMART Short Self Test Critical

Hi, I have an Lenovo G500, with Intel Pentium 2020M 2.40GHZ, 4GB RAM and  AMD Radeon HD 8500M, recently I recive Blue Screen of Death, about 8 times in two days. I run the Lenovo Solutin Center and I recive this code: WHD01V000-HJ9C3D; SMART Short Self Test Critical: Test has timed out: 600; SMART Drive Self Test Critical: Test has timed out: 600. I don't know what to do. I still have the warranty for the product. What should I do ?

 

Moderator Note; subject edited

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 410
Message 2 of 4

Re: G500 SMART Short Self Test Critical

hi MK11,

 

Welcome to Lenovo Community Forums!

 

      I would strongly suggest to call the Technical Support hotline in your Country and ask for Hardware Assistance on this.

 

Romania
IDEA-branded and B, C, E, G, H, K, N, Q, V, Y Series Products
Romanian 
4-0074-272-6843
9:00-18:00 Monday-Friday
 

      It would also help alot if you have the information about the Bluescreen, like error codes and Error details.

 

Regards

Solid Cruver



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MK11
Paper Tape
Posts: 2
Registered: ‎08-01-2014
Location: Ocna Mures, Alba, Romania
Views: 399
Message 3 of 4

Re: G500 SMART Short Self Test Critical

 This is from the last blue screen, I hope that is good enough.

 

Untitled.png

grizzli44
Token Ring
Posts: 138
Registered: ‎07-30-2014
Location: poland
Views: 378
Message 4 of 4

Re: G500 SMART Short Self Test Critical

Download this disc tool and post screen of diag.

http://crystalmark.info/download/index-e.html

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