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12 Posts

05-20-2015

United Kingdom

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G500 Screen turns ON when lid closed. Off when open

2016-01-17, 10:20 AM

Hi all,

I recently replaced the screen cable for my G500 becaus it had started to shut off in the open position. I had to ues it with the lid more and more closed until it became unusable suggesting to me a cable was gradually fracturing.

I replace the cable ok but the screen did not come on so I have been usuing and external screen connected via the HDMI port having assumed the original fault was not the cable.

I have now discoverd that in fact the creen and cable works perfectly well but it only comed on when the lid is closed, in other words the totally opposit way it should. So the screen is off when the lid is open and On when the lid is closed.

Can anyone suggest what is going on here,

 

Best regarda,

 

Les

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12 Posts

05-20-2015

United Kingdom

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  • Posts: 12
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  • Message 2 of 6

Screen turns Off on opening. Turns On at closure

2016-03-13, 9:04 AM

I recently replaced my Svreen video cable as my screen had started to turn itself as the angle of lid opening increased. Consistent , I thought, with a wire fracturing and eventually breaking completely.

Replacing the cable didnt seem to help and I assumed there was something more major wrong untill........

I have discovered that the screen is working perfectly but the lid has to be closed and no more than a half inch open. After that the screen turns off untill almost closed again.  So basically it seems to be operating inversely to how it should.

 

Can anyons suggest what might be the problem.

 

Thanks for any input

 

Les

 

 

Mod's Edit: This posting was merged with a previous thread that the OP had posted.  Both postings concern the same issue, but each posting offers additional information.

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2392 Posts

11-07-2014

US

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Re: G500 Screen turns ON when lid closed. Off when open

2016-03-13, 17:51 PM

wrote:

I have now discoverd that in fact the creen and cable works perfectly well but it only comed on when the lid is closed, in other words the totally opposit way it should. So the screen is off when the lid is open and On when the lid is closed.

Can anyone suggest what is going on here,

 

Best regarda,

 

Les


This sounds like the power saving settings in the OS are mis-configured.   I would go into the OS control panel and check / reset power management settings to make sure those are properly configured and then check to see if it returns to proper operation.

 

Good luck

 

CB

 


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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12 Posts

05-20-2015

United Kingdom

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  • Posts: 12
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  • Message 4 of 6

Re: G500 Screen turns ON when lid closed. Off when open

2016-03-14, 22:24 PM

Many thanks for the response, I have tried what I think you mean, cant be certain what I have done is what you intended. Still the same unfortunately.

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2392 Posts

11-07-2014

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Re: G500 Screen turns ON when lid closed. Off when open

2016-03-15, 18:04 PM

Please let me know what version of Windows (or other OS) that you are using so I can walk you thru the right options.

 

Thanks.


I do not work for Lenovo, I only provide suggestions based on my personal willingness to help others. All advice and comments are based on my experience, and do not reflect Lenovo policy, terms or conditions.
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12 Posts

05-20-2015

United Kingdom

13 Signins

59 Page Views

  • Posts: 12
  • Registered: ‎05-20-2015
  • Location: United Kingdom
  • Views: 59
  • Message 6 of 6

Re: G500 Screen turns ON when lid closed. Off when open

2016-03-15, 19:07 PM

Hi,

I am currently running Windows 10 which was a free upgrade from Windows 8. To be fair I am unsure now if this issue was present on the previous Windoa OS, I am pretty sure it was.

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