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morega
What's DOS?
Posts: 3
Registered: ‎01-29-2014
Location: Bucahrest
Views: 5,559
Message 1 of 3

G500 - Unknown Device in Device Manager

Hello!

 

I just buyed a Lenovo IdeaPad g500 from here (so you can see the specs):

http://www.pcgarage.ro/notebook-laptop/lenovo/156-ideapad-g500-procesor-intel-pentium-2020m-24ghz-4g...

 

I installed windows 7 and then i installed all the drviers from the cd. I doublechecked, i did not missed anything. Then I updated some drivers to the new versions (chipset, video, audio).

 

But still i have a device with missing driver. It says Unknown device. under properties/details i found this:

Hardware Ids - root\LenovoVhid

Physical Device Object name - \Device\0000003a

 

I have succesfuly installed Energy Management and Thinkpad Management drivers too, but the device is still unknown and missing driver.

 

ThankYou very much!

Ivan27
Token Ring
Posts: 58
Registered: ‎01-15-2014
Location: Croatia
Views: 5,522
Message 2 of 3

Re: G500 - Unknown Device in Device Manager

Hi Morega,

Uninstall Lenovo Energy Management Power Management and try with this one: http://download.lenovo.com/consumer/mobiles/emw7034.exe If it does not help too, uninstall it and try with the one for Windows 8: http://download.lenovo.com/consumer/mobiles/e80femww.exe The first one I linked could help.
Microsoft Certified IT Professional (MCITP)
morega
What's DOS?
Posts: 3
Registered: ‎01-29-2014
Location: Bucahrest
Views: 5,501
Message 3 of 3

Re: G500 - Unknown Device in Device Manager

Thanks Ivan. The first link done the trick. The only thing is I had version 8.0.2.4 and now i have 7.0.3.4. Is there a way to upgrade without having problems in the device manager? It's not mandatory, it's only i liked the version 8 graphic more. Thank you very much again!

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