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01-17-2017

DE

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G500 flickering display. No problem on external monitor or on tv via HDMI

2017-01-18, 15:46 PM

Problem started 6.1.2017

 

Windows 10

 

Would include screen print if I could see how.

 

Also unsure what further info would be of use.

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3811 Posts

12-24-2015

IN

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Re: G500 flickering display. No problem on external monitor or on tv via HDMI

2017-01-19, 10:12 AM

Hi there, Eric –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Did the issue persist in safe mode? Also, try updating the video drivers.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
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2 Posts

01-17-2017

DE

13 Signins

53 Page Views

  • Posts: 2
  • Registered: ‎01-17-2017
  • Location: DE
  • Views: 53
  • Message 3 of 4

Re: G500 flickering display. No problem on external monitor or on tv via HDMI

2017-01-20, 7:02 AM

Hi..... video driver is the latest version. No change in safe mode.

 

Have just noticed that if the laptop is open less than about 60degrees there is no flicker!!

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3811 Posts

12-24-2015

IN

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  • Posts: 3811
  • Registered: ‎12-24-2015
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Re: G500 flickering display. No problem on external monitor or on tv via HDMI

2017-01-20, 7:51 AM

Possibly something loose under the lcd, could be an lcd cable.

 

If you could do it by yourself, then click here for HMM for better understanding.

 

I would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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