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eric2017
Paper Tape
Posts: 2
Registered: ‎01-17-2017
Location: DE
Views: 135
Message 1 of 4

G500 flickering display. No problem on external monitor or on tv via HDMI

Problem started 6.1.2017

 

Windows 10

 

Would include screen print if I could see how.

 

Also unsure what further info would be of use.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 80
Message 2 of 4

Re: G500 flickering display. No problem on external monitor or on tv via HDMI

Hi there, Eric –

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Did the issue persist in safe mode? Also, try updating the video drivers.

 

Update us how it goes.

 

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

eric2017
Paper Tape
Posts: 2
Registered: ‎01-17-2017
Location: DE
Views: 69
Message 3 of 4

Re: G500 flickering display. No problem on external monitor or on tv via HDMI

Hi..... video driver is the latest version. No change in safe mode.

 

Have just noticed that if the laptop is open less than about 60degrees there is no flicker!!

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 65
Message 4 of 4

Re: G500 flickering display. No problem on external monitor or on tv via HDMI

Possibly something loose under the lcd, could be an lcd cable.

 

If you could do it by yourself, then click here for HMM for better understanding.

 

I would recommend contacting Lenovo service centres and applying the normal phone techniques to get it replaced promptly.

 

Schedule a Call-back for faster support

English 24 hours a day 7 days/week 

During business hours, you may also engage with live chat support.

 

Update us how it goes.

 

 

 

Regards,

 

Tap that kudos button if I helped 
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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