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Paper Tape
Posts: 1
Registered: ‎04-22-2016
Location: IN
Views: 942
Message 1 of 2

G500 laptop's LCD no display but backlight's on

Whenever  I start my laptop the screen lights up and the machine eventually starts as I can hear the windows starting tone.

I can even shut down the laptop with the keyboard. But all the while the display is blank. I have tried removing the battery and holding down my power button for 30secs to 2 mins. These remedies sometime work, some times dont. If I leave my laptop off for a day or two it works normal again, for a while. My previous lcd and something called a Lvds cable has been replaced at the service centre couple of months back as they started to cause problems(my screen started flickering and freezing). It worked fine untill now. Any help will be appreciated. Thanks in advance.

Sr Support Specialist
Posts: 8,682
Registered: ‎11-30-2015
Location: PH
Views: 911
Message 2 of 2

Re: G500 laptop's LCD no display but backlight's on

Hi bharthi , 


Welcome to the Community Forums.


Would there be any display if you connect it to any external monitor ?

How was it if you turn on the pc using the Novo button (next to the power item 6 page 2) to access the BIOS set up . 


If you have the skill and tools to reseat and check the LCD cable (page 61) see if that would help .


Update us how things go. 



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