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3 Posts

10-24-2013

USA Illinois

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G500 laptop upgraded to windows 8.1 now have a message missing a driver

2013-10-24, 12:09 PM

My G500 laptop just upgraded to Windows 8.1 and now my alert action center message tray says I am missing a driver?

 

I can’t find anything missing? I looked through all the devices 5 times but nothing is marked with a question mark or similar?

 

Any thoughts?

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73 Posts

08-28-2013

London

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Re: G500 laptop upgraded to windows 8.1 now have a message missing a driver

2013-10-25, 3:14 AM

Hi deagonslair2013

 

What you describe has been happening since the preview, Because all devices on a network talk to each other the driver error may not be on your G500 but on another device on the network.

 

For instance: I own a G700 & G505, I connected a tablet to the G505 & it installed the device but could not find any drivers for that device, Since then my G700 has been showing a driver missing although all devices are working fine on the G700 in device manager.

 

If you have any other laptops or desktops on your network with device drivers missing disable those devices & re-run the hardware scan on your G500 & see if that is the cause.

 

Edit What version of Lenovo solution center do you have installed, It should be version 2.3.002.

 

If your version has a .18 in the string its out of date & you need to update to the above version.

 

Hope that helps!

 

And welcome to the forum.

 

Catt

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3 Posts

10-24-2013

USA Illinois

2 Signins

9 Page Views

  • Posts: 3
  • Registered: ‎10-24-2013
  • Location: USA Illinois
  • Views: 9
  • Message 3 of 3

Re: G500 laptop upgraded to windows 8.1 now have a message missing a driver

2013-10-25, 13:55 PM

Catt, 

 

Thanks I did not know this? I have a few linux computers online in this network also.

 

I will try and disable other network computers tonight and see which one or more is offending.

 

 

Thanks again,

Dragonslair2013

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