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25 Posts

07-09-2015

United States of America

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G500 recovery

2020-06-19, 14:08 PM

What's the best way to recover from a Lenovo G500 (Windows 8.1) that won't boot without loosing personal files? 

 

I tried OneKey Recovery but no initial backup is available, and none were created.

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725 Posts

03-11-2020

Norway

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Re:G500 recovery

2020-06-19, 14:13 PM

Hi,

 

Welcome to the Lenovo forum community!

 

The only way around this, is to access the harddisk from another device, and then recover the files.

 

You will need to either connect it via adapter through usb, or via sata cables.



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25 Posts

07-09-2015

United States of America

62 Signins

298 Page Views

  • Posts: 25
  • Registered: ‎07-09-2015
  • Location: United States of America
  • Views: 298
  • Message 3 of 3

Re:G500 recovery

2020-06-19, 15:24 PM

Thanks. Does that mean the laptop is unusable at that point or that alternative recovery options would erase the files?

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